CiviCRM Community Forums (archive)

Encountered a big problem today.

To update to CiviCRM 4.3.5 we first separated the CiviCRM tables into a different database (so we now have a Joomla25 and a distinct CiviCRM database).

Everything seemed to go alright with the update on the backend, but now we have a few errors that I can't seem to fix.

For starters, our donation page gives us this message "CiviCRM-001 Oops, you've encountered an error. It appears the page you were looking for doesn't exist. Sorry about that." I double-checked the Joomla menu and it seemed ok. When I logged into the backend to check out the contribution page, the Test Page threw up a blank page, and the Live Page threw up the CiviCRM-001 error message.

Same problem with the signup page, which was also working before the update.

I tried following the troubleshooting options here, http://wiki.civicrm.org/confluence/display/CRMDOC/Configuring+Front-end+Profile+Listings+and+Forms+in+Joomla%21+Sites, but couldn't find the data mentioned in the xml files to change. Nor could I figure out how to "give joomla database user a select permission on civicrm database."

Any help would be greatly appreciated!!

Thanks so much.

website irehr.org
Joomla 2.5.11
CiviCRM 4.3.5
php 5.3.5
MySQL 5.1.54
Apache

Thanks, lobo!

Got the first half of the problem fixed. Needed to go into CiviCRM>Administer>Users and Permissions> and change to "allow" these permissions. (Thanks to Claudian for that help).

1.  CiviCRM: profile listings and forms
2.  CiviContribute: make online contributions
3.  CiviEvent: register for events
4.  CiviEvent: view event info

That got the Get Involved page to show up, but now there's a different problem.

When you try to enter a new contact on Get Involved page and hit "save" it fails to save and kicks back to the frontpage. Here's the CiviCRM error log message.

Aug 26 22:35:58  [info] $backTrace = #0 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php(315): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Contribute/Form/ContributionBase.php(198): CRM_Core_Error::fatal("We can't load the requested web page due to an incomplete link. This can be c...")
#2 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Contribute/Form/Contribution/Main.php(69): CRM_Contribute_Form_ContributionBase->preProcess()
#3 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/Form.php(336): CRM_Contribute_Form_Contribution_Main->preProcess()
#4 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/QuickForm/Action/Display.php(93): CRM_Core_Form->buildForm()
#5 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Display->perform(Object(CRM_Contribute_Form_Contribution_Main), "display")
#6 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Contribute_Form_Contribution_Main), "display")
#7 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/Controller.php(316): HTML_QuickForm_Page->handle("display")
#8 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(292): CRM_Core_Controller->run((Array:3), NULL)
#9 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(70): CRM_Core_Invoke::runItem((Array:15))
#10 /var/www/vhosts/irehr.org/httpdocs/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:3))
#11 /var/www/vhosts/irehr.org/httpdocs/components/com_civicrm/civicrm.php(85): CRM_Core_Invoke::invoke((Array:3))
#12 /var/www/vhosts/irehr.org/httpdocs/components/com_civicrm/civicrm.php(11): civicrm_invoke()
#13 /var/www/vhosts/irehr.org/httpdocs/libraries/joomla/application/component/helper.php(383): require_once("/var/www/vhosts/irehr.org/httpdocs/components/com_civicrm/civicrm.php")
#14 /var/www/vhosts/irehr.org/httpdocs/libraries/joomla/application/component/helper.php(351): JComponentHelper::executeComponent("/var/www/vhosts/irehr.org/httpdocs/components/com_civicrm/civicrm.php")
#15 /var/www/vhosts/irehr.org/httpdocs/includes/application.php(197): JComponentHelper::renderComponent("com_civicrm")
#16 /var/www/vhosts/irehr.org/httpdocs/index.php(42): JSite->dispatch()
#17 {main}

Any thoughts? Help would be greatly appreciated.

Thanks again!