CiviCRM Community Forums (archive)

I am sure someone had to have suggested this in the past, but I couldn't find it when I searched.

Just like there is a "Do Not Call" there should be a wrong number, and a disconnected number. When selected, it should pull the numbers out of searches just like Do Not Call. In addition, it should be very easy to select Disconnected or Wrong number and an activity should be made so we can reference it.

Our work around is creating Phone Locations for both.

Hi Jon,

We are cleansing and appending our data pretty regularly and we use the same data company. So the idea is that if we append the landline and mobile numbers, and we already know it is a bad record we accomplish 2 things.
1. We can let the data company know that they have bad data
2. We do not need to waste our time calling a number we already know is bad.

If you have another way of doing it please let me know, we are new to Civi and still trying to figure things out.

This has come up in the past a couple of times (for both addresses and phone numbers). So definitely might be a good addition to the core to add this feature. If we can do this as an extension, even better

lobo