Author Topic: Which message template does it use? (Read 2000 times)

FrTommy · September 03, 2013, 09:05:53 pm

When I do a search for donations and choose the action "Print or Email Donation Receipts" It gives me the option of emailing or PDF. Which Message template does it use to generate that receipt?

I would have thought it would be the "Contributions - Receipt (off-line)" template but I edited that template and it's not changing the output.

Eileen · September 03, 2013, 09:48:11 pm

Nope - it's the online one!

The reason is all about technical debt rather than UI logic - don't ask - just accept.

FrTommy · September 04, 2013, 09:40:02 am

I edited that one and no change.

Eileen · September 04, 2013, 03:13:15 pm

If there is a membership attached it should pick up the online membership... ditto event will pick up event

FrTommy · September 04, 2013, 03:28:04 pm

Nope no membership or event attached. Just to be sure I edited every single message template that had the line "Please print this confirmation for your records." and re-produced the pdf. No change at all to the pdf. I attached a copy of the PDF that is generated. FYI: I have a word replacement set up to change contribution to donation.

Eileen · September 04, 2013, 03:29:15 pm

& you did edit the html message not the text message on those templates?

FrTommy · September 04, 2013, 03:32:29 pm

Yep.

FrTommy · September 05, 2013, 03:29:52 pm

Anyone have any idea why the pdf output doesn't seem to be using any of the message templates?

joanne · September 05, 2013, 05:18:20 pm

I am using 4.2.10 and for that version it works as Eileen first suggested, ie

for a contribution/donation it uses Contributions - Receipt (on-line)
For a membership it uses Memberships - Receipt (on-line)

However, it does not print out the billiing name & address or credit card details, so you not going to get an exact duplicate of the receipt that would have been sent at the time of the donation when you print them this way.

My receipts are very customised and the code is poorly laid out (not properly indented etc) but I think it doesn't print the billing info because the following condition isn't met when using this method:

{if ! ($contributeMode eq 'notify' OR $contributeMode eq 'directIPN') and $is_monetary}

I don't understand exactly what the line means and I could have picked the wrong one anyway, but it is apparent to me that where your customisations are in the message template is important for what you actually get.

FrTommy · September 05, 2013, 06:01:57 pm

my customizations are at the beginning of the document...well here i'll post my Contributions receipt (online)

I made this change to every receipt option in the message templates and nothing changed when I generated the pdf.

Code: [Select]

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
 <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
 <title></title>
</head>
<body>

{capture assign=headerStyle}colspan="2" style="text-align: left; padding: 4px; border-bottom: 1px solid #999; background-color: #eee;"{/capture}
{capture assign=labelStyle }style="padding: 4px; border-bottom: 1px solid #999; background-color: #f7f7f7;"{/capture}
{capture assign=valueStyle }style="padding: 4px; border-bottom: 1px solid #999;"{/capture}

<center>
 <table width="500" border="0" cellpadding="0" cellspacing="0" id="crm-event_receipt" style="font-family: Arial, Verdana, sans-serif; text-align: left;">

  <!-- BEGIN HEADER -->
  <!-- You can add table row(s) here with logo or other header elements -->

<div style="border-bottom: 3px solid blue;">
<table style="width: 100%;" border="0" cellspacing="0" cellpadding="1">
<tbody>
<tr>
<td><img style="vertical-align: middle;" src="http://saintfrancisocc.org/sites/saintfrancisocc.org/files/logo-200x224.png" alt="" width="67" height="76" /></td>
<td valign="bottom"><span style="font-family: georgia,palatino; font-size: x-large;"><strong>St. Francis Old Catholic Church</strong></span></td>
</tr>
<tr>
<td>&nbsp;</td>
<td><em>"in essentials unity, in non-essentials diversity, in all things LOVE."</em></td>
</tr>
</tbody>
</table>
</div>
<div style="text-align: center;"><span style="font-size: small; font-family: georgia,palatino;"><em>531 S. McLean Boulevard, Memphis, Tennessee 38104 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 901.257.9042 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; www.saintfrancisocc.org</em></span></div>
<p><span style="font-family: georgia,palatino; font-size: small;">{date.date_long}</span></p>
<p style="margin-left: 520px;"><span style="font-family: georgia,palatino; font-size: small;">Member ID: CRM-{contact.contact_id}</span></p>
<p><span style="font-family: georgia,palatino; font-size: small;">{contact.display_name}</span><br /><span style="font-family: georgia,palatino; font-size: small;"> {contact.street_address}</span><br /><span style="font-family: georgia,palatino; font-size: small;"> {contact.city}, {contact.state_province} {contact.postal_code}</span></p>
<p><span style="font-family: georgia,palatino; font-size: small;">{contact.postal_greeting},</span></p>

    {if $is_pay_later}
     <p>Below is the contribution you have agreed to pay later.</p> 
    {else}
<p><span style="font-family: georgia,palatino; font-size: small;">As your pastor, I think it is important to say thank you as often as possible to the members of this church who give sacrificially of their time, talents, and resources. The ministries of this church would not and could not operate without you. Thank you for being faithful to take part in the work God has given our church to do in our community and to the ends of the earth.</span></p>
<p><span style="font-family: georgia,palatino; font-size: small;">Below you will find your receipt for your contribution.</span></p>
{/if}
  <!-- END HEADER -->

  <!-- BEGIN CONTENT -->

  <tr>
   <td>

    {if $receipt_text}
     <p>{$receipt_text|htmlize}</p>
    {/if}

    {if $is_pay_later}
     <p>{$pay_later_receipt}</p> {* FIXME: this might be text rather than HTML *}
    {else}
     <p>{ts}Please print this confirmation for your records.{/ts}</p>
    {/if}

   </td>
  </tr>
  </table>
  <table width="500" style="border: 1px solid #999; margin: 1em 0em 1em; border-collapse: collapse;">

     {if $amount}


      <tr>
       <th {$headerStyle}>
        {ts}Contribution Information{/ts}
       </th>
      </tr>

      {if $lineItem and $priceSetID}

       {foreach from=$lineItem item=value key=priceset}
        <tr>
         <td colspan="2" {$valueStyle}>
          <table> {* FIXME: style this table so that it looks like the text version (justification, etc.) *}
           <tr>
            <th>{ts}Item{/ts}</th>
            <th>{ts}Qty{/ts}</th>
            <th>{ts}Each{/ts}</th>
            <th>{ts}Total{/ts}</th>
           </tr>
           {foreach from=$value item=line}
            <tr>
             <td>
             {if $line.html_type eq 'Text'}{$line.label}{else}{$line.field_title} - {$line.label}{/if} {if $line.description}<div>{$line.description|truncate:30:"..."}</div>{/if}
             </td>
             <td>
              {$line.qty}
             </td>
             <td>
              {$line.unit_price|crmMoney:$currency}
             </td>
             <td>
              {$line.line_total|crmMoney:$currency}
             </td>
            </tr>
           {/foreach}
          </table>
         </td>
        </tr>
       {/foreach}
       <tr>
        <td {$labelStyle}>
         {ts}Total Amount{/ts}
        </td>
        <td {$valueStyle}>
         {$amount|crmMoney:$currency}
        </td>
       </tr>

      {else}

       <tr>
        <td {$labelStyle}>
         {ts}Amount{/ts}
        </td>
        <td {$valueStyle}>
         {$amount|crmMoney:$currency} {if $amount_level} - {$amount_level}{/if}
        </td>
       </tr>

      {/if}


     {/if}


     {if $receive_date}
      <tr>
       <td {$labelStyle}>
        {ts}Date{/ts}
       </td>
       <td {$valueStyle}>
        {$receive_date|crmDate}
       </td>
      </tr>
     {/if}

     {if $is_monetary and $trxn_id}
      <tr>
       <td {$labelStyle}>
        {ts}Transaction #{/ts}
       </td>
       <td {$valueStyle}>
        {$trxn_id}
       </td>
      </tr>
     {/if}

     {if $is_recur}
      {if $contributeMode eq 'notify'}
       <tr>
        <td {$labelStyle}>
         {ts 1=$cancelSubscriptionUrl}This is a recurring contribution. You can modify or cancel future contributions by <a href="%1">logging in to your account</a>.{/ts}
        </td>
       </tr>
      {elseif $contributeMode eq 'directIPN' and $receiptFromEmail}
       <tr>
        <td {$labelStyle}>
         {ts 1=$receiptFromEmail}This is a recurring contribution. To modify or cancel future contributions please contact us at %1.{/ts}
        </td>
       </tr>
      {/if}
     {/if}

     {if $honor_block_is_active}
      <tr>
       <th {$headerStyle}>
        {$honor_type}
       </th>
      </tr>
      <tr>
       <td colspan="2" {$labelStyle}>
        {$honor_prefix} {$honor_first_name} {$honor_last_name}
       </td>
      </tr>
      {if $honor_email}
       <tr>
        <td {$labelStyle}>
         {ts}Honoree Email{/ts}
        </td>
        <td {$valueStyle}>
         {$honor_email}
        </td>
       </tr>
      {/if}
     {/if}

     {if $pcpBlock}
      <tr>
       <th {$headerStyle}>
        {ts}Personal Campaign Page{/ts}
       </th>
      </tr>
      <tr>
       <td {$labelStyle}>
        {ts}Display In Honor Roll{/ts}
       </td>
       <td {$valueStyle}>
        {if $pcp_display_in_roll}{ts}Yes{/ts}{else}{ts}No{/ts}{/if}
       </td>
      </tr>
      {if $pcp_roll_nickname}
       <tr>
        <td {$labelStyle}>
         {ts}Nick Name{/ts}
        </td>
        <td {$valueStyle}>
         {$pcp_roll_nickname}
        </td>
       </tr>
      {/if}
      {if $pcp_personal_note}
       <tr>
        <td {$labelStyle}>
         {ts}Personal Note{/ts}
        </td>
        <td {$valueStyle}>
         {$pcp_personal_note}
        </td>
       </tr>
      {/if}
     {/if}

     {if $onBehalfProfile}
      <tr>
       <th {$headerStyle}>
        {$onBehalfProfile_grouptitle}
       </th>
      </tr>
      {foreach from=$onBehalfProfile item=onBehalfValue key=onBehalfName}
        <tr>
         <td {$labelStyle}>
          {$onBehalfName}
         </td>
         <td {$valueStyle}>
          {$onBehalfValue}
         </td>
        </tr>
      {/foreach}
     {/if}

     {if $isShare}
      <tr>
        <td colspan="2" {$valueStyle}>
            {capture assign=contributionUrl}{crmURL p='civicrm/contribute/transact' q="reset=1&id=`$contributionPageId`" a=true fe=1 h=1}{/capture}
            {include file="CRM/common/SocialNetwork.tpl" emailMode=true url=$contributionUrl title=$title pageURL=$contributionUrl}
        </td>
      </tr>
     {/if}

     {if ! ($contributeMode eq 'notify' OR $contributeMode eq 'directIPN') and $is_monetary}
      {if $is_pay_later}
       <tr>
        <th {$headerStyle}>
         {ts}Registered Email{/ts}
        </th>
       </tr>
       <tr>
        <td colspan="2" {$valueStyle}>
         {$email}
        </td>
       </tr>
      {elseif $amount GT 0}
       <tr>
        <th {$headerStyle}>
         {ts}Billing Name and Address{/ts}
        </th>
       </tr>
       <tr>
        <td colspan="2" {$valueStyle}>
         {$billingName}<br />
         {$address|nl2br}<br />
         {$email}
        </td>
       </tr>
      {/if}
     {/if}

     {if $contributeMode eq 'direct' AND !$is_pay_later AND $amount GT 0}
      <tr>
       <th {$headerStyle}>
        {ts}Credit Card Information{/ts}
       </th>
      </tr>
      <tr>
       <td colspan="2" {$valueStyle}>
        {$credit_card_type}<br />
        {$credit_card_number}<br />
        {ts}Expires{/ts}: {$credit_card_exp_date|truncate:7:''|crmDate}<br />
       </td>
      </tr>
     {/if}

     {if $selectPremium}
      <tr>
       <th {$headerStyle}>
        {ts}Premium Information{/ts}
       </th>
      </tr>
      <tr>
       <td colspan="2" {$labelStyle}>
        {$product_name}
       </td>
      </tr>
      {if $option}
       <tr>
        <td {$labelStyle}>
         {ts}Option{/ts}
        </td>
        <td {$valueStyle}>
         {$option}
        </td>
       </tr>
      {/if}
      {if $sku}
       <tr>
        <td {$labelStyle}>
         {ts}SKU{/ts}
        </td>
        <td {$valueStyle}>
         {$sku}
        </td>
       </tr>
      {/if}
      {if $start_date}
       <tr>
        <td {$labelStyle}>
         {ts}Start Date{/ts}
        </td>
        <td {$valueStyle}>
         {$start_date|crmDate}
        </td>
       </tr>
      {/if}
      {if $end_date}
       <tr>
        <td {$labelStyle}>
         {ts}End Date{/ts}
        </td>
        <td {$valueStyle}>
         {$end_date|crmDate}
        </td>
       </tr>
      {/if}
      {if $contact_email OR $contact_phone}
       <tr>
        <td colspan="2" {$valueStyle}>
         <p>{ts}For information about this premium, contact:{/ts}</p>
         {if $contact_email}
          <p>{$contact_email}</p>
         {/if}
         {if $contact_phone}
          <p>{$contact_phone}</p>
         {/if}
        </td>
       </tr>
      {/if}
      {if $is_deductible AND $price}
        <tr>
         <td colspan="2" {$valueStyle}>
          <p>{ts 1=$price|crmMoney:$currency}The value of this premium is %1. This may affect the amount of the tax deduction you can claim. Consult your tax advisor for more information.{/ts}</p>
         </td>
        </tr>
      {/if}
     {/if}

     {if $customPre}
      <tr>
       <th {$headerStyle}>
        {$customPre_grouptitle}
       </th>
      </tr>
      {foreach from=$customPre item=customValue key=customName}
       {if ($trackingFields and ! in_array($customName, $trackingFields)) or ! $trackingFields}
        <tr>
         <td {$labelStyle}>
          {$customName}
         </td>
         <td {$valueStyle}>
          {$customValue}
         </td>
        </tr>
       {/if}
      {/foreach}
     {/if}

     {if $customPost}
      <tr>
       <th {$headerStyle}>
        {$customPost_grouptitle}
       </th>
      </tr>
      {foreach from=$customPost item=customValue key=customName}
       {if ($trackingFields and ! in_array($customName, $trackingFields)) or ! $trackingFields}
        <tr>
         <td {$labelStyle}>
          {$customName}
         </td>
         <td {$valueStyle}>
          {$customValue}
         </td>
        </tr>
       {/if}
      {/foreach}
     {/if}

  </table>

<p><span style="font-size: x-small; font-family: verdana,geneva;">No goods or services were provided in exchange for these contributions other than intangible religious benefits.</span></p>
<p><span style="font-size: x-small; font-family: verdana,geneva;">Printed on {date.date_short}<br /></span></p>
</center>
</body>
</html>

Eileen · September 05, 2013, 06:39:54 pm

I still see this line in there though ? <p>{ts}Please print this confirmation for your records.{/ts}</p>

FrTommy · September 05, 2013, 06:52:07 pm

yes but if you notice before that I have inserted a logo and my church name with address and all. That does not print.

Eileen · September 05, 2013, 07:02:25 pm

logos can be affected by other things but I see there is also test about 'as your pastor' - does that print OK for actual on-line contributions?

NB - I think pledges & recurring contributions also have tpls?

FrTommy · September 05, 2013, 07:13:37 pm

I dont know if it prints for online contributions. All of the contributions that get entered are entered by me in the backoffice side.

The only thing that prints is the pdf I attached here. None of the text I added prints. not a single word that I added to the template prints out on the final pdf. Even if I remove the test on pay_later nothing prints.

FrTommy · September 05, 2013, 09:08:25 pm

I figured out what was wrong. I had to do some schema rebuild on my database as it was totally messed up. somehow during that rebuild the workflow ids got mixed up and that messed the link between the actual templates up. I have fixed it.

CiviCRM Community Forums (archive)

News:

Author Topic: Which message template does it use? (Read 2000 times)

FrTommy

Which message template does it use?

Eileen

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

Eileen

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

Eileen

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

joanne

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

Eileen

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

Eileen

Re: Which message template does it use?

FrTommy

Re: Which message template does it use?

FrTommy

Re: Which message template does it use? [SOLVED]