Author Topic: Email processor adds the autofiler email to contacts (Read 1127 times)

wpost · September 04, 2013, 07:27:34 pm

I have a dedicated email account, activities@example.org, for the email to activity autofiler. Setting it up per the wiki...

https://wiki.civicrm.org/confluence/display/CRMDOC/Autofiling+email+activities+via+EmailProcessor

...it works. Interestingly, however, the autofiler email activities@example.org is not excepted from processing and is added as a contact. Over time this unwanted contact will accumulate thousands of activities to no purpose. Is this expected behavior, or have I misconfigured something?

Donald Lobo · September 04, 2013, 08:13:17 pm

i dont think the email processor makes an exception for any email address

There are a few hooks that you can potentially use to suppress filing (dont remember them off the top of my head, but most likely are documented on the wiki page)

http://wiki.civicrm.org/confluence/display/CRMDOC42/Mail+hooks

Might be worth adding this as an optional feature to the email processor code. Should be a relatively easy patch

lobo

wpost · September 04, 2013, 08:28:11 pm

Thanks for the quick and authoritative reply. I'm relieved to know that I didn't misconfigure something and that this is expected behavior. And if thousands of organizations use CiviCRM without finding this a problem, then my organization should be able to live with this behavior, too.

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Author Topic: Email processor adds the autofiler email to contacts (Read 1127 times)

wpost

Email processor adds the autofiler email to contacts

Donald Lobo

Re: Email processor adds the autofiler email to contacts

wpost

Re: Email processor adds the autofiler email to contacts