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  • Where is the 'notes' field visible?
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Author Topic: Where is the 'notes' field visible?  (Read 3065 times)

CiviGuy

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Where is the 'notes' field visible?
April 07, 2008, 06:14:32 am
I have imported some data into the notes field - but have no idea where it is?  Where can one view/edit this data?

Yashodha Chaku

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Re: Where is the 'notes' field visible?
April 07, 2008, 06:25:00 am
CiviGuy:

You can view/edit your data in Notes tab of the contact.

hth
Yashodha
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CiviGuy

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Re: Where is the 'notes' field visible?
April 07, 2008, 07:30:06 am
Thank You, Yashodha, for your reply...

Yes, this is what I suspected - but we do not have the notes tab visible.  Perhaps it is turned off somewhere?  Or the theme we are using doesn't display it?  As always, this is something simple, I'm sure...

Dave Greenberg

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Re: Where is the 'notes' field visible?
April 07, 2008, 11:39:39 am
Check Administer CiviCRM >> Global Settings >> Site Preferences - the Viewing Contacts checkboxes:

http://drupal.demo.civicrm.org/civicrm/admin/setting/preferences/display?reset=1
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CiviGuy

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Re: Where is the 'notes' field visible?
April 07, 2008, 06:54:39 pm
Thanks, Dave - Yes, I've been to that option already; I have virtually all edit options available for Contacts.  Still, I have no 'notes' tab or field visible.

Thinking it might be Theme-related, I've tried switching themes among garland, glossyblue, multiflex37 - all behave the same way.

Further, have just noticed another oddity: After editing a contact and 'saving' it, data in custom fields - especially dates - do not appear correctly.

Dave Greenberg

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Re: Where is the 'notes' field visible?
April 08, 2008, 06:53:27 am
Try enabling debug and clearing your template cache. Also, if this is an upgraded site - you can try resolving this by resetting your configuration values to defaults by running this SQL query:

UPDATE civicrm_domain set config_backend = NULL where id = 1;


If the problem persists, please post your install info (CiviCRM version and upgrade history if any) and screenshots so we're clearer on what you're seeing.
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CiviGuy

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Re: Where is the 'notes' field visible?
April 08, 2008, 06:30:43 pm
I have enabled debug and cleared our template cache - using the &directoryCleanup=1 option.  We still see no notes field.

This is not an upgraded site - it is a 'straight up' new install of Drupal 5.7 and CiviCRM 2.0.1 on MySQL 5, and seemed to be working AOK.  Have imported about 100 contacts, created one group, one custom navigation option, two sets of custom data and fiddled a bit with themes.  That's it!

We were ready to go into first-round production, now everything's breaking!

Latest symptom is system will not accept edits of addresses containing valid US states and country 'US' or 'United States', even though 'United States' is in both Available Countries and States and Provinces.  It won't allow any of the available countries, for that matter, and does not present a drop-down list.

Dates, if left blank, are displayed as 0th, 0 in the view mode.  Thanks for any ideas.

Dave Greenberg

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Re: Where is the 'notes' field visible?
April 09, 2008, 10:44:12 am
It sounds like the Javascript / Ajax related functions are failing. The most common cause for this is an invalid "Resource URL" setting ... Administer CiviCRM >> Global Settings >> Resource URLs  CiviCRM Resource URL.

You can verify if this is the problem by doing a view source on any civicrm page - and pasting the URL for one of the javascript files into your browser. If the javascript code doesn't display in your browser / you get "page not found" - then your Resource URL setting is incorrect.

EXAMPLE from my local site: http://localhost/dgg/drupal6/sites/all/modules/civicrm/js/Common.js

If this is NOT the issue, might help to post a screen shot of a view contact page so we can see what you're seeing.
« Last Edit: April 09, 2008, 10:48:29 am by Dave Greenberg »
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CiviGuy

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Re: Where is the 'notes' field visible?
April 09, 2008, 08:38:49 pm
Wow - Dave, this is certainly on the right track.  I did a quick experiment tonight based on what you suggested, and I'm already seeing parts of the system (like the Ajax functions) I had never been seeing before.  My notes - and all other - tabs are now appearing in the contact record, too!

This will need further debugging tomorrow, though:  Although the State and Country drop-downs are now working, and I can enter these data, I cannot delete them!  And these are not required fields...

More time on this tomorrow - and thanks for your great help so far.

OK - with your help, the AJAX functions are now working, but I cannot delete a State or Country once entered!
« Last Edit: April 11, 2008, 05:56:55 am by CiviGuy »
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Where is the 'notes' field visible?

This forum was archived on 2017-11-26.