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Author Topic: Error after install  (Read 816 times)

lumpysimon

  • Guest
Error after install
September 20, 2013, 07:05:43 am
I've installed CiviCRM on WordPress 3.6.1 on my local Windows PC running XAMPP.

The installation went fine, the CiviCRM menu has appeared in the admin menu, but clicking it gives the following error:

Quote
Sorry but we are not able to provide this at the moment.
Please make sure the folder is writable
Return to home page.

As it doesn't specify which folder, and by default in my dev environment all folders are fully writable by all users, I'm a bit stumped.

Any ideas what could be the problem?

Thanks
Simon

Donald Lobo

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Re: Error after install
September 20, 2013, 10:55:25 am

can u check the permissions in plugins/files/civicrm

in most cases we do try to echo the name of the folder where we need write permissions

a quick grep indicates this message is coming from the IDS system, so most likely the above folder is not writable

lobo
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lumpysimon

  • Guest
Re: Error after install
September 20, 2013, 11:15:45 am
Quote

can u check the permissions in plugins/files/civicrm


that folder is definitely writable (and the initial folders/files were successfully created inside it during installation).

i've attached the relevant bit of the log (it won't let me paste it here) - it seems to be connected to the tmp_path setting?

Donald Lobo

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Re: Error after install
September 20, 2013, 11:21:55 am

if you have some php skills, can u add some debugging code here:

packages/IDS/Monitor.php, line 222

and see why its giving you that error

thx

lobo
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lumpysimon

  • Guest
Re: Error after install
September 20, 2013, 11:57:04 am
i've used error_log to inspect $init->config but it seems to be undefined...

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 15963
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    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Error after install
September 20, 2013, 12:03:27 pm

u'll need to trace the code there and figure out whats happening and why. dont know anything about the code in there, so cant be of any more help

sorry

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Error after install

This forum was archived on 2017-11-26.