CiviCRM Community Forums (archive)

Hey,

We use CiviCRM with Drupal and are new to CiviCRM.

Looks like I accumulated bad scenario and end up in the following situation:
- One of the staff have a drupal account but no profile in CiviCRM (I guess this is not a best practice)
- The same staff person register an invitee to an event using the front end interface (and not from the back end where you can add event registration - again not best practice)

Results are :
- the drupal account of the staff have now the registrant information including the email address (this raise issue for password reset and mailing event update)
- the CiviCRM profile of the registrant (CiviCRM ID / User ID) is attached to the drupal account of the staff

I created a CiviCRM profile for the staff person. Now how can I attached the right Drupal profile with the right CiviCRM profile?

Bonus questions: all activities of the staff have been logged on the participant profile. Any chance to fix that?

Thanks for your help!

I would
- create a new contact record for the Participant - add their name, email, event registration data
- correct the contact record that is connected to Drupal so it again has your staff person's name and email etc
- teach your staff about using the 'register another person' feature that is available from the event front end registration page

I have an issue where the Drupal admin account is linked with a contact, I need to add myself as the contact. The site was transferred from a previous maintainer to myself and now can't setup the contact drupal relationship properly. If possible I do not want to delete anything, but this needs to be changed for proper operations to continue.

Thanks in advance for any help...

Thanks for the reply petednz.

I will check that out... and will let you know if it worked...