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  • CiviCRM Community Forums (archive) »
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  • Extensions (Moderators: mathieu, totten, kasiawaka) »
  • JustGiving extension crash
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Author Topic: JustGiving extension crash  (Read 472 times)

clarkac

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JustGiving extension crash
September 29, 2013, 11:02:44 am
I installed the JustGiving 1.1 extension, and downloaded from JustGiving a 'Fundraising page report' in Excel format and copied it to a .csv file.  It crashed and I've attached the backtrace.
The key line in the backtrace might  be this?
/home/dcmadmin/public_html/sites/all/modules/civicrm/packages/DB/mysql.php(898): DB_common->raiseError(-1, NULL, NULL, NULL, "1227 ** Access denied; you need the SUPER privilege for this operation")

I should add that I couldn't figure out what this bit meant in your install instructions - can you expand on this?
"Edit CRM_Finance_BAO_Import_Source within the extension and allocate the payment instruments you determined."
« Last Edit: September 29, 2013, 11:24:46 am by clarkac »
Andy Clark

Parvez

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Re: JustGiving extension crash
September 29, 2013, 01:52:06 pm
Hi Andy

This a permissions issue i.e. as you've pointed out you need SUPER privileges to carry out this function.

In terms of the file - if you send me the first line of your just giving file (column headers) we can add an expanded explanation to the instructions based on your file format.

Thanks

Parvez

clarkac

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Re: JustGiving extension crash
September 30, 2013, 12:32:11 pm
I've attached the header of the JustGiving csv file.

The MySql user in question has got 'All' privileges to the CiviCRM database - I don't understand why greater access could be needed?  And I'm logged in as Drupal Admin (No 1 user).  Sorry, out of my depth with needing Super to run this extension.  Can you explain? 

Thanks for your help.
Andy Clark
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