CiviCRM Community Forums (archive)

depends on your data archival policy. In most cases that file should not be growing at too fast a rate, if it does you should check and figure out what is happening and why.

I'd probably keep those logs around for at least a week or two before recycling the disk space etc

lobo

1. i would check the logs and analyse the errors there

2. no setting for this as yet

lobo

Lobo,

I downloaded one of the larger log files and I see a couple of things but I don't really know how to interpret them.

There are a couple of entries that indicate a possible session error:

[info] $Fatal Error Details = Array
(
    [message] => We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.<br /><br />Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org.<br /><br />Error type: Could not find a valid session key.
    [code] =>
)


Oct 01 04:22:54  [info] $backTrace = #0 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php(315): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Controller.php(278): CRM_Core_Error::fatal("We can't load the requested web page. This page requires cookies to be enable...")
#2 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Controller.php(186): CRM_Core_Controller->key("CRM_Contribute_Controller_Contribution", TRUE, FALSE)
#3 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Contribute/Controller/Contribution.php(53): CRM_Core_Controller->__construct("CiviSubmit for Payment", "null")
#4 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(287): CRM_Contribute_Controller_Contribution->__construct("CiviSubmit for Payment", TRUE, "null", NULL, "false")
#5 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(70): CRM_Core_Invoke::runItem((Array:15))
#6 /home/ipca/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:3))
#7 /home/ipca/public_html/components/com_civicrm/civicrm.php(85): CRM_Core_Invoke::invoke((Array:3))
#8 /home/ipca/public_html/components/com_civicrm/civicrm.php(11): civicrm_invoke()
#9 /home/ipca/public_html/libraries/joomla/application/component/helper.php(383): require_once("/home/ipca/public_html/components/com_civicrm/civicrm.php")
#10 /home/ipca/public_html/libraries/joomla/application/component/helper.php(351): JComponentHelper::executeComponent("/home/ipca/public_html/components/com_civicrm/civicrm.php")
#11 /home/ipca/public_html/includes/application.php(197): JComponentHelper::renderComponent("com_civicrm")
#12 /home/ipca/public_html/index.php(42): JSite->dispatch()
#13 {main}


And there are a number of long entries that appear to be the data from custom profiles being submitted through CiviContribute to register for an event. The log appears to have not only the individual entrants' data, but the full code of the profile including things like all countries, states, etc.

Ideas??

Where would I find the backtrace, or would that involve turning on debugging and trying to replicate the error? I wouldn't even know where to try and replicate the error as the log section I listed says it is a core CiviCRM error?

I'm at a loss.