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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Process Inbound Emails not working
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Author Topic: Process Inbound Emails not working  (Read 692 times)

i2c2k

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Process Inbound Emails not working
October 05, 2013, 11:47:23 am
Hello, I just configured both bounce processing and Email-to-Activity mail accounts and tried to execute the Process Inbound Emails job, but it just gives me this error message in the log:

"Finished execution of Process Inbound Emails with result: Failure, Error message: Process Activities failed"

Is there anything I can do to get some more detailed error information to find a solution?

Thanks!

xavier

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Re: Process Inbound Emails not working
October 05, 2013, 04:19:08 pm
Are you using 4.1? you should upgrade (beside for security reasons). I seem to remember it was fixed between your version and the latest one.

X+
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i2c2k

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Re: Process Inbound Emails not working
October 06, 2013, 05:20:04 am
Sorry, I totally forgot to update the profile info, I have 4.3.7 installed actually!
How can I get more debug info..?  ???

Donald Lobo

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Re: Process Inbound Emails not working
October 06, 2013, 09:22:13 am

I would edit:

- api/v3/Job.php - search for processActivities
- do a

 CRM_Core_Error::debug($e);

to get more details on the exception thrown. Most likely the mail handling code threw an exception.

You might get a bit more info, by changing the return to:

return civicrm_api3_create_error('Process Activities failed' . $e->getMessage());

lobo
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i2c2k

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Re: Process Inbound Emails not working
October 07, 2013, 02:12:39 am
Thanks, Lobo, I'll do that and report back!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Process Inbound Emails not working

This forum was archived on 2017-11-26.