Author Topic: Member status error (Read 1286 times)

fb184 · April 09, 2008, 09:05:49 am

Hi All,

This is my first post so I hope I'm in the right section! I've taken over from someone who initially installed the CiviCRM system so I'm still working my way round it...

One thing I have noticed is that some of our members status stays on current even when their membership has expired according to their end date. I'm not really sure why it doesn't change to expired. I often give a number of our current existing members to other work colleagues and am concerned this might be skewing our actual numbers. Hope that makes sense!
If anyone knows how this can be amended I'd appreciate the advice.

Cheers,

Flick

speleo · April 09, 2008, 09:11:34 am

Keeping Membership Status updated and using the Renewal Reminder Day function requires that on your server you setup a "cron job" to run a script which will update membership statuses and send out reminders.

A command-line php script - bin/UpdateMembershipRecord.php.txt - is provided which updates the status for each membership record based on your configured status rules. This script will also send Renewal Reminder emails to members for Membership Types that are configured to do so.

http://wiki.civicrm.org/confluence/display/CRMDOC/Membership+Types

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Author Topic: Member status error (Read 1286 times)

fb184

Member status error

speleo

Re: Member status error