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  • CiviMail "wizard" drops out and throws me back to step 1
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Author Topic: CiviMail "wizard" drops out and throws me back to step 1  (Read 361 times)

Mark Tompsett

  • I post frequently
  • ***
  • Posts: 143
  • Karma: 9
    • QualityTime Services Ltd
  • CiviCRM version: 4.3.4
  • CMS version: Drupal 7.22
  • MySQL version: 5.5.30-cll
  • PHP version: 5.3.23
CiviMail "wizard" drops out and throws me back to step 1
October 14, 2013, 07:20:55 am
This only occurs for one specific site, and it occurred with 4.3.5 so I upgraded to 4.3.7 but the problem remains.

I create a new mailing, select a group to send it to, Next to step 2 of 5, leave all fields as default, Next to step 3 of 5, enter (quite a lot of) content then Next but what happens is I get thrown back to Step 1 (but for a new mailing, ie not the one I was working on).  The mailing that I was working on is, however, saved as Draft (ie "Not Scheduled").

I have checked the Drupal "Recent Log Messages" report, but there is nothing there.  I have put the debugger on but it shows nothing, ie no errors are occurring.   ???

What can I do to try to diagnose (or, better still, resolve) the issue?

Thanks
Mark

Mark Tompsett

  • I post frequently
  • ***
  • Posts: 143
  • Karma: 9
    • QualityTime Services Ltd
  • CiviCRM version: 4.3.4
  • CMS version: Drupal 7.22
  • MySQL version: 5.5.30-cll
  • PHP version: 5.3.23
Re: CiviMail "wizard" drops out and throws me back to step 1
October 15, 2013, 02:31:51 am
I have now tried this in the Demo system for Drupal 7... http://drupal.demo.civicrm.org/civicrm/dashboard?reset=1
... which is running CiviCRM 4.4 beta 5 and it definitely seems to work there, but I am not seeing 4.4 beta 5 on SourceForge yet... http://sourceforge.net/projects/civicrm/files/civicrm-latest/
Can anyone tell me when I might expect to see it there?

Mark   :)

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviMail "wizard" drops out and throws me back to step 1

This forum was archived on 2017-11-26.