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  • Error type: Could not find a valid session key.
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Author Topic: Error type: Could not find a valid session key.  (Read 3482 times)

Interpolat

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Error type: Could not find a valid session key.
October 19, 2013, 03:24:10 pm
I am testing CiviCRM 4.4 Beta 4:  Upgraded from 4.3.5, through the alpha and beta series of 4.4.  I just noticed that my contribution pages are not loading.  I get no error message either.  However, if I go to edit the wordpress page containing the CiviCRM contribution page short-code and then try to save the page

Quote
Sorry but we are not able to provide this at the moment. We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.  Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org. 

Error type: Could not find a valid session key. 

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Interpolat Solutions, LLC
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Donald Lobo

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Re: Error type: Could not find a valid session key.
October 20, 2013, 08:30:18 am

A couple of thoughts:

1. Check the domain name and ensure they are the same

2. Check and ensure that the server is able to set cookies on those pages

lobo
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Interpolat

  • I post frequently
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  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Error type: Could not find a valid session key.
October 20, 2013, 07:34:41 pm
Thanks for the response Lobo.  Where should I be checking for possible domain name inconsistencies?
Interpolat Solutions, LLC
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http://www.interpolat.com

Hershel

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Re: Error type: Could not find a valid session key.
October 21, 2013, 04:25:14 am
Check in WordPress's settings page and in CiviCRM's civicrm.settings.php file for the domain.
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See here for the official: What to do if you think you've found a bug.

Interpolat

  • I post frequently
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  • Posts: 140
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    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Error type: Could not find a valid session key.
October 21, 2013, 05:57:56 am
Ok, fixed.  Turns out Bluehost had inactivated my php.ini file for some reason, when they transitioned my site to VPS.  Simply reactivated the php.ini file and everything works perfectly now.  Thanks to both Hershel and Lobo for the feedback.

I am thinking of doing a write-up I will title "CiviCRM and your server environment".  I have come to realize there are a lot of server-related nuances about CiviCRM that one has to stay aware of, and I think this may be helpful put into a single write-up.  If anyone would like to co-author this with me, please let me know.
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Alpha and Beta Release Testing »
  • 4.4 Release Testing »
  • Error type: Could not find a valid session key.

This forum was archived on 2017-11-26.