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  • Contribution form not loading Organization Information
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Author Topic: Contribution form not loading Organization Information  (Read 408 times)

IanK

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Contribution form not loading Organization Information
October 22, 2013, 10:39:44 am
Hi There,
I have created a standard contribution form that uses the On Behalf Of profile.  The "On Behalf" setting is set to required.  We are using Drupal 7 with the Webform module.  The webform, on submission call the Civi contribute form and passes the cid.  The form loads with the the contact email address but the Organization name and Email address remain blank.  I have double checked the contact id's that are being passed are valid.  I have tried passing ids for both individuals and organizations with no change.

Anyone have any ideas?

BTW. We are using Civi 4.3.4.

Thanks
Ian

petednz

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Re: Contribution form not loading Organization Information
October 22, 2013, 10:47:44 am
probably good to take webform out of the mix for testing purposes.

in my experience, to get the Org prefilling on a contribution form requires the individual to be 'an employee' of the Org and to have that relationship set to 'permissioned' so the Indiv can edit the Org

does that help?
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IanK

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Re: Contribution form not loading Organization Information
October 22, 2013, 11:09:42 am
Awesome!  Yes it does.  I had eliminated the webform for testing.  The issue I had was that the individual I was using was a test user that was the employee of multiple organizations and all of those organizations were permissioned.  Once I made the relationship 1 to 1.  It worked.  Thank you very much for the solution!

Ian

petednz

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Re: Contribution form not loading Organization Information
October 22, 2013, 11:18:16 am
ah yep - i should have said needs to be 'current employer' of. well sorted
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Contribution form not loading Organization Information

This forum was archived on 2017-11-26.