Author Topic: Can not select Case Activity Types in the Activities Report (Read 572 times)

gzimmerman · October 31, 2013, 10:17:37 am

Civi 4.3.7 and Civi demo 4.4.1 and WordPress 3.7.1

I am not able to select Case Activity Types in the report under Set Filters. Is this a bug? Or is there a way to get around this?

THANKS.

nickholden · November 01, 2013, 03:50:28 am

Hi

Whether it is a bug or a feature, I can confirm that Activity Types which are defined as being applicable to the 'CiviCase' component only do not show up in the filter options of the Activity Report.

We have resolved this by setting any Activity Type which we might want to report on as being applicable to 'Contact' - this results in the Activity Type being available for filters in the report, and doesn't stop us using it in cases (in 4.4.x the option has been renamed to 'Contact and CiviCase').

The change can be made retrospectively to any activity types you wish to be able to filter on.

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Author Topic: Can not select Case Activity Types in the Activities Report (Read 572 times)

gzimmerman

Can not select Case Activity Types in the Activities Report

nickholden

Re: Can not select Case Activity Types in the Activities Report