Author Topic: Event registration (requiring approval) gets stuck on 4.4.0 (Read 1447 times)

Stuart Parker · November 05, 2013, 06:33:09 am

I have events that require participant approval. However, when a prospective participant tries to register under Civi 4.4.0, it just gets stuck on the first event registration screen. The participant enters name/address/email and presses Continue but it just stays on the same screen. There's nothing in the error log, so it's hard to see what's going wrong.

I can register a participant from the admin panel fine, and it works if I deactivate the participant approval requirement.

I'm wondering whether there's a problem with the registration form thinking that the registrant needs to select a payment type, although this has been deactivated for events requiring approval.

Any ideas?

Stuart Parker · December 05, 2013, 04:55:43 am

Ok, this is still a problem for me on 4.4.2, so I've done some more digging.

Seems like the problem is with these new lines (844-846) of code in civicrm/CRM/Event/Form/Registration/Register.php from 4.4.0 onwards:

Quote

if ($fields['amount'] > 0 && !isset($fields['payment_processor'])) {
$errors['payment_processor'] = ts('Please select a Payment Method');
}

If I comment these lines out, then the first stage of approval works fine. So I'm wondering whether this if statement also needs to include a check for whether the event requires approval. It seems like the code is saying "please select a Payment Method", but for the first stage of registration where approval is required, the person is unable to select a payment method, so they are unable to proceed beyond this screen.

Can anyone provide a patch to fix this, please?

I'm happy to raise an error.

pratik.joshi · December 07, 2013, 03:38:35 am

Hi Stuart,

Thanks for spotting this bug and tracing it down.

Can you please try the below fix patch if it works for you :

Code: [Select]

diff --git a/CRM/Event/Form/Registration/Register.php b/CRM/Event/Form/Registration/Register.php
index b30edc7..3e785fd 100644
--- a/CRM/Event/Form/Registration/Register.php
+++ b/CRM/Event/Form/Registration/Register.php
@@ -841,7 +841,7 @@ class CRM_Event_Form_Registration_Register extends CRM_Event_Form_Registration {
     }
 
     if ($self->_values['event']['is_monetary']) {
-      if ($fields['amount'] > 0 && !isset($fields['payment_processor'])) {
+      if (empty($self->_requireApproval) && $fields['amount'] > 0 && !isset($fields['payment_processor'])) {
         $errors['payment_processor'] = ts('Please select a Payment Method');
       }
       if (is_array($self->_paymentProcessor)) {

Thanks,
Pratik.

pratik.joshi · December 07, 2013, 03:44:38 am

filed issue for this : http://issues.civicrm.org/jira/browse/CRM-13926

Stuart Parker · December 09, 2013, 02:40:27 am

Hi Pratik

I've tried your patch and it works.

Thanks for the patch and filing the issue.

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Author Topic: Event registration (requiring approval) gets stuck on 4.4.0 (Read 1447 times)

Stuart Parker

Event registration (requiring approval) gets stuck on 4.4.0

Stuart Parker

Re: Event registration (requiring approval) gets stuck on 4.4.0

pratik.joshi

Re: Event registration (requiring approval) gets stuck on 4.4.0

pratik.joshi

Re: Event registration (requiring approval) gets stuck on 4.4.0

Stuart Parker

Re: Event registration (requiring approval) gets stuck on 4.4.0