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Author Topic: How to deal with a situation where three contacts have the same email...  (Read 2136 times)

alfred_nutile

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How to deal with a situation where three contacts have the same email...
April 11, 2008, 12:53:11 pm
For example there is a farm and it has three farm stands with contacts.
All three use the same email.
If you send an email to a group that has all three records then three emails are sent.
Is there a way to prevent this, ie tell civi group by email?

Dave Greenberg

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Re: How to deal with a situation where three contacts have the same email...
April 11, 2008, 01:51:29 pm
Are you using CiviMail for the mailing? I "thought" there was logic to not send mail if duplicate emails in the recipient list ??
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Donald Lobo

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Re: How to deal with a situation where three contacts have the same email...
April 11, 2008, 03:04:50 pm

i think civimail has got logic to eliminate the same email id if it appears in multiple groups. i dont think it has logic to eliminate the same email if present multiple times in different records

might be worth getting rid of it since sending multiple copies of a similar email might not be the best thing for any org. However note that due to token replacement, the email can be a bit different and addressed to different people etc.

If you file an issue, we'll consider implementing it in a future 2.x release

lobo
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alfred_nutile

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Re: How to deal with a situation where three contacts have the same email...
April 11, 2008, 04:06:52 pm
done.
http://issues.civicrm.org/jira/browse/CRM-2978
Thanks

Donald Lobo

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Re: How to deal with a situation where three contacts have the same email...
April 11, 2008, 09:54:23 pm

alfred:

thanx for posting the issue

in future can you please spend a few more mins and make the issue much more specific to the bug rather than a simple cut-n-paste from the forum topic

I've edited the issue to give you a better idea of what i mean

thanx

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • How to deal with a situation where three contacts have the same email...

This forum was archived on 2017-11-26.