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Author Topic: Membership status for renewed members  (Read 494 times)

swaugh

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Membership status for renewed members
November 08, 2013, 09:33:38 am
I'm a very new CIVI user, so please be patient!  I have set up the membership status rules.  Will CIVI flag a member who renews (so a 2nd, or 3rd... membership) as a NEW status?  Will it send out the auto-letter we have set up to go to new members?
How could I set up an auto-letter to thank members who have renewed?
Any help appreciated!
Susan

petednz

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Re: Membership status for renewed members
November 08, 2013, 10:47:21 am
Hi Susan - welcome

A contact who 'renews' - ie pays for another membership cycle while still in the current one (New, Current or Grace) will get the Status of Current when they pay - so they should not be getting letters that go out to new members.
But the best proof of course is to test, so perhaps set up a contact who is 'current', and pay for a new membership and confirm the outcome for yourself.
And report back if you don't get what you were hoping for
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swaugh

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Re: Membership status for renewed members
November 13, 2013, 11:21:45 am
Thanks for the response.  Good to know they will not show up as New members and get that scheduled reminder.  What I would like to do is set up a scheduled reminder "Thank you for renewing".  I'm going to try to create a group that would identify newly renewed members, and then have the reminder go to those in the group.
I'll post if I'm successful, or need more help! ;D

petednz

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Re: Membership status for renewed members
November 13, 2013, 01:14:28 pm
if you don't yet know about Scheduled Reminders, check it out, it does what you describe

civicrm/admin/scheduleReminders?reset=1
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Membership status for renewed members

This forum was archived on 2017-11-26.