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  • Contributions, Events, Memberships Dashboard pages blank - everything else works
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Author Topic: Contributions, Events, Memberships Dashboard pages blank - everything else works  (Read 1338 times)

tkdavey

  • I’m new here
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  • Posts: 14
  • Karma: 0
  • CiviCRM version: 4.4
  • CMS version: WordPress
  • MySQL version: 5.1.72-2
  • PHP version: 5.3.3-7+squeeze17
Contributions, Events, Memberships Dashboard pages blank - everything else works
November 19, 2013, 12:08:52 am
Hi, I'm hoping someone can help me.
Everything with my civiCRM installation works fine, except for the dashboard pages for Contributions, Events, and Memberships. The pages return blank.
I can access every other page except for these dashboard pages.
Now, I don't know the code or where to start looking to fix this so I'm hoping that someone who is more familiar with civiCRM can help me out or has a fix.

Thank you,
TK

I should mention the specs of the install:
WordPress 3.7.1
civiCRM 4.4.1
« Last Edit: November 19, 2013, 12:18:19 am by tkdavey »

Rajesh

  • I post occasionally
  • **
  • Posts: 78
  • Karma: 10
  • CiviCRM version: 4.2.x, 4.3.x, 4.4.x
  • CMS version: Drupal 7.xx, Wordpress 3.5.x - 3.6.x, Joomla 3.1
  • MySQL version: 5.5.20
  • PHP version: 5.3.10
Re: Contributions, Events, Memberships Dashboard pages blank - everything else works
November 19, 2013, 01:19:54 am
can you check the apache error logs for any errors?

Please post the errors here, if there are any.

- Rajesh


tkdavey

  • I’m new here
  • *
  • Posts: 14
  • Karma: 0
  • CiviCRM version: 4.4
  • CMS version: WordPress
  • MySQL version: 5.1.72-2
  • PHP version: 5.3.3-7+squeeze17
Re: Contributions, Events, Memberships Dashboard pages blank - everything else works
November 19, 2013, 01:42:03 am
Below is what was in the error log for the site with the civiCRM install (I've changed the domain names to generics for security purposes) -

[Tue Nov 19 20:45:19 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty_Compiler.class.php on line 526, referer: http://subdomain.mydomain.com/wp-admin/options-general.php?page=civicrm-install
[Tue Nov 19 20:45:57 2013] [error] [client ] PHP Warning:  curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Utils/HttpClient.php on line 192, referer: http://subdomain.mydomain.com/wp-admin/index.php
[Tue Nov 19 20:46:20 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 232 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Member/PseudoConstant.php on line 133, referer: http://subdomain.mydomain.com/wp-admin/admin.php?page=CiviCRM
[Tue Nov 19 20:46:23 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Member/PseudoConstant.php on line 64, referer: http://subdomain.mydomain.com/wp-admin/admin.php?page=CiviCRM
[Tue Nov 19 20:48:15 2013] [error] [client ] PHP Warning:  curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Utils/HttpClient.php on line 192
[Tue Nov 19 20:48:57 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Core/Selector/Controller.php on line 282, referer: http://subdomain.mydomain.com/wp-admin/admin.php?page=CiviCRM&q=civicrm/dashboard&reset=1
[Tue Nov 19 21:01:27 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/select.php on line 449, referer: http://subdomain.mydomain.com/wp-admin/admin.php?page=CiviCRM&q=civicrm/dashboard&reset=1
[Tue Nov 19 21:01:35 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/Tag.php on line 328, referer: http://subdomain.mydomain.com/wp-admin/admin.php?page=CiviCRM&q=civicrm/dashboard&reset=1
[Tue Nov 19 21:03:14 2013] [error] [client ] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /var/www/vhosts/mydomain.com/subdomain.mydomain.com/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/Tag.php on line 169, referer: http://subdomain.mydomain.com/wp-admin/admin.php?page=CiviCRM&q=civicrm/dashboard&reset=1

Hope this helps.
Thanks for your reply as well, much appreciated.
« Last Edit: November 19, 2013, 02:19:28 am by tkdavey »

Rajesh

  • I post occasionally
  • **
  • Posts: 78
  • Karma: 10
  • CiviCRM version: 4.2.x, 4.3.x, 4.4.x
  • CMS version: Drupal 7.xx, Wordpress 3.5.x - 3.6.x, Joomla 3.1
  • MySQL version: 5.5.20
  • PHP version: 5.3.10
Re: Contributions, Events, Memberships Dashboard pages blank - everything else works
November 19, 2013, 04:24:20 am
Seems your PHP memory limit is low. You PHP memory limit is 67108864 bytes (64 MB), but the recommended PHP memory for using CiviCRM is 128MB.

You need to increase your PHP memory limit.

tkdavey

  • I’m new here
  • *
  • Posts: 14
  • Karma: 0
  • CiviCRM version: 4.4
  • CMS version: WordPress
  • MySQL version: 5.1.72-2
  • PHP version: 5.3.3-7+squeeze17
Re: Contributions, Events, Memberships Dashboard pages blank - everything else works
November 19, 2013, 09:15:45 am
Increased the limit to 128M and it worked!

Thank you for your help - and I feel a little silly that the answer was so simple.

Thanks again,
TK

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Contributions, Events, Memberships Dashboard pages blank - everything else works

This forum was archived on 2017-11-26.