CiviCRM Community Forums (archive)

Hi,
I am trying to implement CiviCRM for my parish, where different individual contacts may share a common email
But the "Email (reserved)" dedupe rule prevents registration of such common email individual owners
And, since it is "reserved", I can't inactivate this rule
Has anyone a suggestion ?
Thanks in advance

I did (which actually changed the previous unsupervised rule as "General"),

But I had to modify this new rule, and now I cannot save it as "unsupervised" (usage field remains empty when I save, whatever I do), and I (thus) get the message "Unsupervised rule for Individual does not exist" when I want to create a new Individual.

I tried to delete the new rule and re-create a new one, but "unsupervised" remains impossible.

An other suggestion ?

What do you mean by "on demo" ?

I enclose a screen copy showing the problem ("Nom, Prénom, Courriel" rule) (sorry for being in french)
If I edit the rule and click "unsupervised" ("automatique" in french) and then save, this is what I get. ("General" is the only usage that I can save)
... and now, any new rule I create will behave the same.

Unfortunately, I cannot go back to a safe level where I could start from : I think that something is now corrupted (but what ?)

I wonder if the problem is not a consequence of french translation (since it works for "General" which is "Général" in french : almost the same)

FYI, I use a local (wamp) version installed on my PC, I am not a developper, and I am just testing and investigating how I could configure CiviCRM for my purpose ; so, I can reinstall all of it if necessary

Thank you for your help

I found the demo : there, it works fine : no problem (I could not reproduce the bug)

But the demo is only in english (US), and I can't test it in french (I am still thinking of a translation problem)

Would that help if I sent you a sample of some files ? Tell me which
Or could the demo be localized in French (which requires civicrm-4.4.2-l10n.tar.gz on the demo server), so that I could test there my own configuration ?

I won't reply now : it is 11:00 PM in France

... but thanks again

Others may know better : sure ! (and thanks !)

We are on the way ...

There is no "other language" versions of those tables (I did not found any)

I edited the table civicrm_dedupe_rule_group and modified the "Use" of my rule (which was empty) manually to "Unsupervised" (as suggested)

And now, it works fine

I suppose your wondering is right
Shoudn't I submit this issue ? (I think it's a bug)

FYI, "chance" is feminin in french ; so, you should write "Bonne chance" (which I appreciate)
As a matter of fact, where are you based ? (myself, near Paris, at La Celle Saint Cloud (78170))

Thanks again a lot for your help

Waouh ! Not the closest place from here !
I will submit this issue
It was a pleasure to work with you

Lobo,
I cannot change the language to french on the (WordPress/CiviCRM) demo
(via Administer > Configuration checklist > Localization > Default Language) :
Only "English (US)" is proposed
Is there an other way ?