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  • Getting false error: Soft credit amount cannot be more than the total amount
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Author Topic: Getting false error: Soft credit amount cannot be more than the total amount  (Read 324 times)

The Doctor

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Getting false error: Soft credit amount cannot be more than the total amount
December 04, 2013, 07:40:56 am
Hi folks,

When I try to apply a soft credit, I get the following error:

"Soft credit amount cannot be more than the total amount."

I get this with any and all soft credit amounts I have tried, whether they are equal to or less than the contribution amount.

On a contribution of $300, I get this error even when I enter a soft credit amount of $1.

I haven't had this problem before. Is this something to do with Civi 4.4.2?

Thanks for any help.

Donald Lobo

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Re: Getting false error: Soft credit amount cannot be more than the total amount
December 04, 2013, 08:43:11 am

can you try and replicate this on our demo server please

thanx

lobo
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The Doctor

  • I post occasionally
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  • Posts: 33
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  • CiviCRM version: 4.7.x
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Re: Getting false error: Soft credit amount cannot be more than the total amount
December 04, 2013, 10:51:22 am
I did NOT experience the same issue on the demo site. Any other suggestions for how to troubleshoot this?

Thanks.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Getting false error: Soft credit amount cannot be more than the total amount

This forum was archived on 2017-11-26.