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Author Topic: PEAR error?  (Read 1566 times)

crayon

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PEAR error?
April 15, 2008, 11:59:59 am
We have been happily using CiviContribute for over a month now and I just got this new error.  This is from the contribution page used for membership.  The user gets the error below.  The financial transaction goes through but the membership does not.

     Sorry. A non-recoverable error has occurred.

    Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
    • [1] => handle
            )

       
Code: [Select]
=>
    [message] => Invalid response code received from server
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Invalid response code received from server" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

Dave Greenberg

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Re: PEAR error?
April 15, 2008, 12:15:11 pm
Check this FAQ:

http://wiki.civicrm.org/confluence/display/CRMDOC/Error+Invalid+Response+Code
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matthewdnye

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Re: PEAR error?
March 14, 2010, 07:56:38 am
I have been getting the below referenced PEAR error and have determined that the issue is that described by the wiki entry. The problem is that I have a test e-mail address (old hotmail account) that is being plugged inas the default "from" address when using CiviMail. I have tried everything I can think of to get it out - the from addresses are all set correctly in CiviCRM, and it is nowhere to be found in my Joomla users - but I can't get rid of it so my CiviMail won't work because it an't be validated by my SMTP server. Suggestions?

matthewdnye

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Re: PEAR error?
March 14, 2010, 08:03:47 am
Quote from: matthewdnye on March 14, 2010, 07:56:38 am
I have been getting the below referenced PEAR error and have determined that the issue is that described by the wiki entry. The problem is that I have a test e-mail address (old hotmail account) that is being plugged inas the default "from" address when using CiviMail. I have tried everything I can think of to get it out - the from addresses are all set correctly in CiviCRM, and it is nowhere to be found in my Joomla users - but I can't get rid of it so my CiviMail won't work because it an't be validated by my SMTP server. Suggestions?

Okay, I found where it was pulling the hotmail address from, and I have removed it, but I am still getting the error :>( I have confirmed the e-mail address in the from field is valid on my smtp server, and I am only trying to send the test mail to a single recipient. I can e-mail a contact directly from the contact screen with no problem. The error appears to be specific to the CiviMail module. Getting frustrated - I really need to get this working...

Dave Greenberg

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Re: PEAR error?
March 15, 2010, 11:08:02 am
Matthew - First, to confirm where you're getting the error....
1. New mailing
2. Step 4. Test ... 'Send a Test Mailing

Is the step where you're getting the error? In my testing (3.1) - we do use the FROM email that you've selected in Step 3 when a Test Email is sent. So if this is a valid FROM address for your SMTP server, then something else might be going on.

Can you check your mail logs to confirm what from address is being used and if there's more detailed error message from your SMTP server.
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  • CiviCRM Community Forums (archive) »
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  • PEAR error?

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