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Author Topic: Civimail Bounce Porcessing  (Read 480 times)

globeseek

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Civimail Bounce Porcessing
December 09, 2013, 11:50:38 am
I know I must be doing something wrong -

Have set up an email on our domain to for bounce processing ( we use gmail for our domain email) -- Add the address to Civimail admin as the bounce handler for the local part I am using the account name without the domain with the +

The cron job is logging into the account just fine and has even set up subfolders in gmail as to where it would process bounces it is just that no bounces end up in the bounce email address that I have set up
Looking at the source of a message this is the bounce address  norcalmail+b.90.3672.1c3a44a29eb9fd87@norcalcarcinet.org which goes to the ether --

How do I correct this...

Thanks
« Last Edit: December 09, 2013, 12:15:54 pm by globeseek »

Donald Lobo

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Re: Civimail Bounce Porcessing
December 09, 2013, 05:03:40 pm

i'm assuming the address:  norcalmail@norcalcarcinet.org belong to you (if it a gmail accoint?)

might want to try sending mail to:  norcalmail+b.90.3672.1c3a44a29eb9fd87@norcalcarcinet.org and see if it does land in that account. If not, u'll need to follow up with your mail provider

lobo
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globeseek

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Re: Civimail Bounce Porcessing
December 10, 2013, 02:33:31 pm
Sending a mail from a mailclient  to norcalmail+b.90.3672.1c3a44a29eb9fd87@norcalcarcinet.org lands right to the account (google apps)  the cron job is logging in and moving email to the folders (test messages etc) 

There are just no bounces coming in... just did a 400 email send and not one bounce.... 

I updated our SPF to include the IP where civi is sending out email from - but that seems a long shot

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Civimail Bounce Porcessing

This forum was archived on 2017-11-26.