CiviCRM Community Forums (archive)

Just upgraded to 4.3.0 (D7)

Can't change the payment status from In Progress to Completed.

Any advice?

thanks

Hi

Thanks for your response. I have tried duplicating on the demo site. It seems that the status rules have changed somehow. Don't want to start whining, but where's the rub here? It doesn't seem to make sense to me.

To recreate:
1) Create a Membership and and record a Contribution
2) Mark it "In Progress"
3) Save and then return to the edit Membership -> edit the Contribution
4) The status now says "Complete"
5) There is no option for In Progress in the dropdown!! Wt...?

Additionally it automatically switches the payment status to Completed and I cannot go back to In Progress. Likewise, you can never change a payment that was marked Complete back to In Progress. Once the Contribution is saved the In Progress option disappears.

In the absence of a proper way to handle part payments (I've heard talk of this development but I don't think it exists - least not in 4.3 anyway), the In Progress status is crucial. It should be noted that "In Progress" was the only viable workaround for handling outstandings, as my understanding is that "Pending" means zero payment has been received (similar in a sense to "Grace"). Its removal seems bonkers at this point.

Saw this post too http://forum.civicrm.org/index.php/topic,29396.msg126044.html#msg126044  Similar issue.

This is our only method of tracking outstandings so I'd really appreciate if someone could give us a hand with this. Maybe I'm missing something right out of the box?

Ta