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Author Topic: can't connect to server  (Read 3119 times)

pdonovan

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can't connect to server
April 16, 2008, 05:47:49 pm
I've just configured my installation according to the instructions, am trying things out now with a test mailing, and getting an error:

Failed to connect to civismtp.uas.coop:20095 [SMTP: Failed to connect socket: Connection timed out (code: -1, response:
  )]

In the how-to (http://civismtp.uas.coop/drupal/node/1) at the very end, it says that the SMTP password must be in the
civicrm.settings.php file. I'm running civicrm 2.0.2 and there is no mention of SMTP password in my civicrm.settings.php.

?

thanks

shane

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Re: can't connect to server
April 16, 2008, 06:38:06 pm
in 2.0.2 the password is no longer in the settings file.

you can get to it by going to:

administer civicrm -> global settings -> outbound email

and setting the password there.

peace,

-Shane

pdonovan

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Re: can't connect to server
April 16, 2008, 09:10:38 pm
OK this is what I thought. I checked all my settings on https://civismtp.uas.coop/drupal/civismtp/account (which, when I checked the test button, showed all green) against my civicrm smtp settings and whatnot, they all looked right, corresponding to the instructions. Am still getting the same error message.

shane

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Re: can't connect to server
April 17, 2008, 06:22:35 am
if u r getting all green in the tests then everything should be working.

I do not see any connection attempts from you in our logs. 

r u sure that you are allowed outbound smtp connections from your host?

pdonovan

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Re: can't connect to server
April 17, 2008, 09:05:21 pm
Shane, that seems to have been it. My hosting provider was able to open the port for me and now it's working. Thanks for the help.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail »
  • Using CiviSMTP (Moderator: shane) »
  • can't connect to server

This forum was archived on 2017-11-26.