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  • CiviCRM Community Forums (archive) »
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  • Using Joomla Extensions (Moderator: lcdweb) »
  • CiviCRM Authentication Plug-in Problem: Renewing Expired Members
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Author Topic: CiviCRM Authentication Plug-in Problem: Renewing Expired Members  (Read 768 times)

HarryJ

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CiviCRM Authentication Plug-in Problem: Renewing Expired Members
December 18, 2013, 08:33:22 am
Civicrm v 4.4.1, Joomla 2.5.16

We are using CiviCRM with Joomla. In addition to CiviCRM, we have installed the CiviCRM Authentication plug-in.

Everything works great with one exception. When we upgraded from CiviCRM v 4.1.6 to 4.4.1, expired members with user accounts are redirected to the renew/join page as we have specified in the Authentication plug-in, and the page loads with the person's name, e-mail address, snail address, etc, but it also prompts the user to create a user account (see screen shot). The user already has a user account, so they cannot complete the transaction.

Anyone else have this problem?

lcdweb

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Re: CiviCRM Authentication Plug-in Problem: Renewing Expired Members
December 18, 2013, 08:47:30 am
When the authentication plugin handles that redirection, the user is not logged in. The plugin blocks login, and uses the checksum functionality to redirect to the desired page and load the user details. Basically, we know who the user is because they attempted to login (and we checked to make sure the credentials are valid), but we don't actually let them login.

You're directing them to a contribution page with a profile that has user account creation enabled -- they're not logged in, so naturally they will see that element on the form.

You should create a new contribution page specific for this purpose, and use a profile that does not have user account creation enabled.
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HarryJ

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Re: CiviCRM Authentication Plug-in Problem: Renewing Expired Members
December 18, 2013, 08:51:25 am
Quote from: lcdweb on December 18, 2013, 08:47:30 am
You should create a new contribution page specific for this purpose, and use a profile that does not have user account creation enabled.

Thanks Brian. I will do just that.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Joomla Extensions (Moderator: lcdweb) »
  • CiviCRM Authentication Plug-in Problem: Renewing Expired Members

This forum was archived on 2017-11-26.