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Author Topic: Missing Field - Postal Code--Problem Solved  (Read 726 times)

jseroskie

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Missing Field - Postal Code--Problem Solved
December 27, 2013, 09:44:08 pm
The postal code field is not showing up in contact input and advanced search forms. It does show up however in the search result list tables. Is anyone else having this problem? Same problem existed on version 4.2 for me. I upgraded to 4.4.3 but it is still missing. This is the only field I am having trouble with.

Example screen shot of individual input form is attached.

My address display format is below and Zip Code address editing is enabled.

{contact.address_name}
{contact.street_address}
{contact.supplemental_address_1}
{contact.supplemental_address_2}
{contact.city}{, }{contact.state_province}{ }{contact.postal_code}


« Last Edit: February 05, 2014, 01:39:41 pm by jseroskie »
Jim Seroskie
Guild of NH Woodworkers

JonGold

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Re: Missing Field - Postal Code
December 30, 2013, 10:06:05 am
That's very odd!  Is it possible that:
* You inherited this from someone who customized the template to remove the postal code?
* You may want to check your web browser's Javascript console and Net tab (assuming Chrome/Firefox) to see if there are any AJAX 404 errors or similar.
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jseroskie

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Re: Missing Field - Postal Code
December 30, 2013, 10:33:32 am
Thanks for responding.

This was a new installation and design. No templates that I know of. I have imported data which is fine but am still doing setup and design.

I have no problem with the postal code field when used in a custom profile.

This is the only console warning I get (no errors) when loading a contact page.

event.returnValue is deprecated.
Please use the standard event.preventDefault() instead. js_l05TqsKowX0UoMY-4PQGFOFXZPzJ_H9J-6Gahxj5wAk.js:2981
Jim Seroskie
Guild of NH Woodworkers

jseroskie

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Re: Missing Field - Postal Code
February 05, 2014, 01:38:23 pm
Problem solved.

I had changed the name of the postal_code field some time ago to zip_code. This caused the field to go missing in SOME forms but not all.

Changing the label is OK. Changing the field name in CiviCRM should be done with caution.
Jim Seroskie
Guild of NH Woodworkers
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  • Missing Field - Postal Code--Problem Solved

This forum was archived on 2017-11-26.