CiviCRM Community Forums (archive)

We have migrated to a new server our website, and during this migration something surprising is happening.

Based on the URL used in civiCRM, some of the options in filters for 'basic search' or 'From email addresses' are not appearing. ie:

http://myurl.org/en/civicrm/admin/options/from_email?group=from_email_address >> From email address appear
http://www.myurl.org/en/civicrm/admin/options/from_email?group=from_email_address >>> From email do not appear

AND

http://myurl.org/en/civicrm/contact/search >> is working and give all options to search users in groups
http://www.myurl.org/en/civicrm/contact/search >> is not working and either give a 'page not found' or hides the options to search groups

(not the real domain address, don't want to disclose it yet.) --

Additionally, each time i change URLs from www. and without www. I am kicked out and have to log in again.

I have checked the config files and the URL in civicrm.settings is correctly listed as:

define( 'CIVICRM_UF_BASEURL'      , 'http://www.myurl.org/' );

and correct in settings.php too:

$base_url = 'http://www.myurl.org';  // NO trailing slash!

Any idea what could be wrong?

thanks for great community!

Thanks, it turns out that www was pointing to a different server! DNS update error.

We are having another issue at the moment, each time we try to update the path for custom module and template in Directory settings:
en/civicrm/admin/setting/path?reset=1

for Custom Templates and civiCRM Extension Directory whcih we use),

after save, the fields revert to blank, and civiCRM is broken. What could be overriding this? We have permission to the folder 755. Where is this value stored in the DB so that I can check...

thanks