CiviCRM Community Forums (archive)

We use Stripe as our payment processor. Our online registration pages work. The issue is when I post a contribution from a particular contact and select submit a credit card contribution.
When I submit the payment an error page comes up that reads:
" Sorry but we are not able to provide this at the moment. Stripe.js token was not passed! Have you turned on the CiviCRM-Stripe CMS module?"

Here is the url of such a page. https://ignatianinstitute.org/civicrm/contact/view/contribution

We are running CiviCRM 4.4.3, Drupal 7.24, Stripe extension 1.7 and version 1.9.0 of stripe-php.

What might be preventing the token from being passed? My understanding is that the module https://drupal.org/project/civicrm_stripe was not required for CiviCRM 4.4.x. However, the civicrm-stripe module 7.x-1.0 is installed and the credit card submission via a contact's contribution page doesn't work even when the module is enabled.

I find the question about the module confusing. Is it a suggestion to turn it on so that the token gets passed or a possible cause of the error. Perhaps that error message could be clarified a bit so it is clear what the desired state of that module is.

I have also sent a message to Stripe and posted on github with this issue, but thought someone here might have the right answers for the civicrm end of things. Thanks for your help.