Author Topic: Membership renewal not working (Read 565 times)

alexeightsix · January 08, 2014, 10:25:38 am

I have a civicrm / wp installation with 1000+ members ported from another database. It's a new year and members need to renew their membership as it should be expired but civicrm still lists all the accounts as "new". I can get accounts to show as "expired" if I manually update their account or clear the end date.. but i can't do this for all 1000+ members.
Any workaround? fix?
thx

Detlev · January 08, 2014, 10:57:11 am

Did you set up the membership rules, and the corresponding cron job, for updating the membership statuses?

alexeightsix · January 08, 2014, 11:26:06 am

rules are set, cron job isn't.. where can I find that option?

Detlev · January 09, 2014, 03:38:53 am

The membership status is updated according to the membership status rules, by a scheduled job, which should run once a day.

You have to go to Menu: Administer > System Settings > Scheduled Jobs

There, you have to enable "Update Membership Statuses".

If your system is configured correctly, this job should run daily then.
You can force the execution manually by selecting "Execute Now" (can be reached via "more")

alexeightsix · January 10, 2014, 07:08:00 am

thanks, problem solved =)

CiviCRM Community Forums (archive)

News:

Author Topic: Membership renewal not working (Read 565 times)

alexeightsix

Membership renewal not working

Detlev

Re: Membership renewal not working

alexeightsix

Re: Membership renewal not working

Detlev

Re: Membership renewal not working

alexeightsix

Re: Membership renewal not working