CiviCRM Community Forums (archive)

Hello!

Just setting up bounce and reply-to-activity processing in my installation. Bounce processing working fine, but reply tracking isn't quite there. I'm using a catch-all account, and 4.4.0 CiviCRM.

When I run fetch_activities I can see replies are added to civicrm_activity in the database, but am seeing 0 replies on mailing reports. I can see that the source_record_id is also null for reply records. Is that something to do with it?

Just as an aside - the CiviMail setup documentation very briefly suggests that the inbox used for processing will be emptied. I think it should be made a little clearer - I thought I could use a single catch all for both bounce and reply processing, but that doesn't seem to be the case. Where are the messages stored once the processing job has emptied the inbox?

UPDATE: tried installing 4.4.3 - it's still an issue.