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  • SMTP providers and experiences
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Author Topic: SMTP providers and experiences  (Read 1052 times)

mnt_schred

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SMTP providers and experiences
January 21, 2014, 03:52:06 am
Normally I use Amazon Simple E-mail Service for e-maildelivery.
But, SES doesn't work with Civi due to the fact a random generated e-mailadres is incorperated in the body, and SES only sends op-in verified e-mailadresses. This is a known issue.

The alternative CiviSMTP is much to expensive for my customer, $ 3,- / 1000 e-mails versus $ 0,10 / 1000 e-mails for SES.
Has anyone tested alternatives and what are your experiences? I've used SMTP.com previously ($ 1,5 / 1000) and I know that SendGrid yields good results (€ 0,25/1000), but both haven't been tested in a Civi setup yet.

mnt_schred

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Re: SMTP providers and experiences
January 27, 2014, 04:25:55 am
Hm. No responses? Well, I've done my own research. I'm now using Mandrill, Mailchimp's Transactional E-mail Service.
It seems to work very well and let me send 12,000 e-mails for free monthly. It works trough SMTP and has been verified in CiviCRM 4.3.5
« Last Edit: January 27, 2014, 04:35:42 am by mnt_schred »

planetwebb

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Re: SMTP providers and experiences
January 27, 2014, 08:30:35 am
Are you using the Mandrill extension as well?  If not, does your bounce processing work through Mandrill?

-Keith

mnt_schred

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Re: SMTP providers and experiences
January 28, 2014, 12:09:01 am
No, I've just created an SMTP connector and set this up in Civi. Doesn't bounce processing work through an mailbox?

sonicthoughts

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Re: SMTP providers and experiences
July 18, 2014, 09:11:57 am
no - it will not work with Mandrill.

jakecivi

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Re: SMTP providers and experiences
August 29, 2014, 09:08:38 am
Sorry - can I ask for clarification? Is it that services like mandrill will not work with CiviCRM at all if you want bounce processing to work, or that it requires extra setup of a return channel? Does Sendgrid have the same limitation? Thanks.

sonicthoughts

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Re: SMTP providers and experiences
August 29, 2014, 01:01:59 pm
It can send but no return channel. You want bounce processing to work, trust me.  The guys who built the mandrill extension can add it, but you will need to get funding.  several of us could chip in perhaps ... not too much work since they already built it for transactional email.

jakecivi

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Re: SMTP providers and experiences
August 29, 2014, 03:29:00 pm
Yes - thanks for the clarification - I'm wondering if bounce processing with other services (postmark, authsmtp) would be as simple as setting up a return mailbox that CiviCRM can check, or if I'm missing something.

Thanks,
Jake

Hershel

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Re: SMTP providers and experiences
August 30, 2014, 06:28:27 pm
Quote from: jakecivi on August 29, 2014, 03:29:00 pm
Yes - thanks for the clarification - I'm wondering if bounce processing with other services (postmark, authsmtp) would be as simple as setting up a return mailbox that CiviCRM can check, or if I'm missing something.

Yes, it should be that easy. If your incoming mail server supports a "catch-all" mailbox then CiviCRM can handle bounces using that.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

jakecivi

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Re: SMTP providers and experiences
August 31, 2014, 08:22:17 am
Hershel, while I have your "ear.." may I point you over here for some clarification about Civihosting's mail sending limits?

http://forum.civicrm.org/index.php/topic,34017.msg144192.html
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • SMTP providers and experiences

This forum was archived on 2017-11-26.