CiviCRM Community Forums (archive)

When trying to access Civicrm after a recent migration, we are getting this error below. I checked and the user can write to the folder. I looked up other support requests on this and one suggested removing the items in the templates_c folder, which I did - but it did not help.... More suggestions?


Fatal error: Uncaught exception 'Exception' with message 'Please make sure the sites/default/files/civicrm/templates_c/\en_US\ folder is writable' in /home/manalife/public_html/dv_members/sites/all/modules/civicrm/packages/IDS/Monitor.php:218 Stack trace: #0 /home/manalife/public_html/dv_members/sites/all/modules/civicrm/CRM/Core/IDS.php(139): IDS_Monitor->__construct(Array, Object(IDS_Init)) #1 /home/manalife/public_html/dv_members/sites/all/modules/civicrm/CRM/Core/Invoke.php(91): CRM_Core_IDS->check(Array) #2 /home/manalife/public_html/dv_members/sites/all/modules/civicrm/drupal/civicrm.module(381): CRM_Core_Invoke::invoke(Array) #3 [internal function]: civicrm_invoke() #4 /home/manalife/public_html/dv_members/includes/menu.inc(348): call_user_func_array('civicrm_invoke', Array) #5 /home/manalife/public_html/dv_members/index.php(18): menu_execute_active_handler() #6 {main} thrown in /home/manalife/public_html/dv_members/sites/all/modules/civicrm/packages/IDS/Monitor.php on line 218

Hii, I am migrating d6 to d7 same time i have to migrate civicrm 3.2 to civicrm 4.4.3 . I have followed the steps mentioned in various forum that to update civicrm first then to upgrade drupal but still i am facing errors in some links of civicrm. Global settings page is showing me this error

"Your database is marked with an unexpected version number: 4.4.3. The v4.2.13 codebase may not be compatible with your database state. You will need to determine the correct version corresponding to your current database state. You may want to revert to the codebase you were using until you resolve this problem.
OR if this is an svn install, you might want to fix civicrm-version.php file."

I am new to civicrm .Please guide me through this.

Hershel, thank you! The host company resolved the permissions and I'm into CiviCRM again. Now to fix all the other issues...!!!Thank you!