CiviCRM Community Forums (archive)

I have a contribution page setup that is working great. Members sign up and all goes smoothly until there is a problem with the payment (AVS failure, CVV failure, etc). The user gets an Access Denied page when the payment fails like this. If they hit the back button they will see a payment processor error on the page, but most people just throw in the towel when they see the access denied page.

The payment processor is Authorize.net, and we aren't seeing any errors on that end (except the expected failure messages). I checked the CiviCRM error log and didn't see anything there. Am I missing a permission in my Drupal setup or is there something else I need to configure so credit card processing failures don't result in an access denied page?

Thanks for your help,
Quint