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  • CiviCRM Community Forums (archive) »
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  • Using CiviContribute (Moderator: Donald Lobo) »
  • Blank page after contribution is submitted
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Author Topic: Blank page after contribution is submitted  (Read 362 times)

leupi

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Blank page after contribution is submitted
February 17, 2014, 08:50:02 am
I'm using Drupal 7, CiviCRM 4.4, Amazon Web Services, and an Autorize.net test credit card account. Whenever a user makes a contribution or registers for an event the payment goes through but the confirmation page is blank. Any thoughts on what might be causing this?

joanne

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Re: Blank page after contribution is submitted
February 17, 2014, 02:50:17 pm
I have seen this sort of behaviour when there is something wrong with the code in a customised receipt.  (mismatched tags)

If you are using a customised receipt, save a copy of the content and revert to the default receipt and see if the problem persists.

 

leupi

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Re: Blank page after contribution is submitted
February 18, 2014, 06:21:44 am
Once I turned off email receipts all worked! I'll troubleshoot when I get a chance. Thanks!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Blank page after contribution is submitted

This forum was archived on 2017-11-26.