CiviCRM Community Forums (archive)

After upgrading to 4.4.3, I am unable to edit any contact addresses.  Clicking "expand all tabs" does nothing and clicking to attempt to expand the address tab individually also does nothing.

I have searched through various threads here and have tried the various suggestions, such as:

- clear/delete files/civicrm/templates_c folder

- clear browser cache

- UPDATE `civicrm_domain` SET `config_backend`=NULL ;

- switched the editor under Administration >  Settings - Display Preferences to TinyMCE

- checked civicrm.settings.php

Nevertheless, the problem has stayed the same.  It is happening in Firefox, Chrome, and IE (the only browsers I have tried).

The Firebug console reports "uncaught exception: Invalid arguments" but I can't seem to identify which arguments are invalid and what I can do about it.

I have been trying to deal with this problem for a few weeks now, and it hasn't been a major issue because I didn't need to make a significant number of address entries.  Now, however, I need to enter many contact addresses.  Even if I could just learn a workaround without actually solving the problem today, that would be appreciated.

It seems to me that it would be appropriate to consider for future versions of CiviCRM having the edit contact page start with all tabs open and then have the script attempt to close the extra tabs after the page opens.  That way if the script doesn't work (for whatever reason) there is little harm done.  From the messages I have seen here it seems that many have had various forms of tab expansion problems.

Thanks in advance for any suggestions you can offer.

I'm using it in English, a standard installation.  Should I look in the contact edit source code for an unescaped string or where would I look?

I did enable the Script tab and turned on Stack Trace on the Console tab, then went back to try to edit a contact and clicked on "Expand all tabs."  It didn't seem to show me anything different -- but I assume I'm probably not looking in the right place.

I did notice one thing that may or may not be relevant:  After I put a Watch on "expand," I noticed that the property __proto__ shows "[unsupported: no toString() function in type object] { ELEMENT_NODE=1, ATTRIBUTE_NODE=2, TEXT_NODE=3, more...}"

That's strange -- it had previously been showing the red error message "uncaught exception: Invalid arguments" on the console tab, but it was gone for a while.

Now it is back, but there is a red X in a circle to the left of the message.  When I click there, nothing happens.

I wondered if the theme could have been an issue earlier, and switched to Garland.  Same problem. 

I don't think this is necessarily a solution to your situation, given the facts as you've presented them - but for other folks who have this problem, I've seen this happen when the path to the CiviCRM module changes and the directory settings (in Administer -> System Settings -> Directories) aren't updated to reflect the change.