CiviCRM Community Forums (archive)

I generated a bounce processing mail account.
When the bounce processing cron job runs I see that it tries to log into the pop account with username 'account@domain@serverdomain', which of course does not  with an authentication error.
i.e. it automatically adds the server domain to the pop3 account id.
I can not avoid puting the domain as it differs from the server domain.
'account@serverdomain' won't work.

Any work around?

I am running drupal 7.26 / civicrm4.4.4

Adolfo

I did some more investigation. The error message is coming from home/xxx/public_html/sites/all/modules/civicrm/CRM/Utils/Mail/EmailProcessor.php
Line 171 the error message had an @ between the user id and the server name. I converted the @ to “server”.  The error message is a little misleading as I was trying to figure out why the user name included the server name.

The information for dealing with bounces is stored in civicrm_mail_settings


I tried to put prints in the stream but none gave me any output. I wanted to see the actual call to the mail server but could not figure out where it came from.