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  • CiviCRM Community Forums (archive) »
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • After Upgrade, Access Denied to Dashboard
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Author Topic: After Upgrade, Access Denied to Dashboard  (Read 3010 times)

organicathlete

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After Upgrade, Access Denied to Dashboard
May 29, 2007, 12:15:48 pm
Hi everyone,
I just upgraded to 1.7 from 1.6.  Drupal version 4.6, mysql 4.1.

When I login, I get an access denied message for the CiviCRM dashboard; however, the module block shows up and I seem to be able to use all the links on that fine (including Administer CiviCRM).

Has anyone else experienced this problem?

-Bradley

Dave Greenberg

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Re: After Upgrade, Access Denied to Dashboard
May 29, 2007, 01:53:46 pm
Check you Drupal Access Control permissions. You need to explicitly set permissions for "access Contact Dashboard".
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organicathlete

  • Guest
Re: After Upgrade, Access Denied to Dashboard
May 29, 2007, 02:50:51 pm
Hi Dave,
I have done that.  I don't have any trouble viewing my contact dashboard, just CiviCRM Home.

-Bradley

organicathlete

  • Guest
Re: After Upgrade, Access Denied to Dashboard
May 29, 2007, 03:18:00 pm
Dave,
I'm also unable to access the manage role link on the CiviCRM Access Control page.

-b

Donald Lobo

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Re: After Upgrade, Access Denied to Dashboard
May 29, 2007, 05:38:06 pm

Brad:

CiviCRM home is the same as civicrm contact dashboard :(

Not sure why you are having the below permission issues. can u login as drupal admin and see if u get the same behavior (since admin should have permission for everything)

might be easier to debug this on IRC

lobo


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organicathlete

  • Guest
Re: After Upgrade, Access Denied to Dashboard
May 30, 2007, 11:39:20 am
Quote from: Donald Lobo on May 29, 2007, 05:38:06 pm

CiviCRM home is the same as civicrm contact dashboard :(


What I mean by CiviCRM home is the page where my upcoming meeting and phone call list is shown.  I can click on the "My Contact Dashboard" and I have no problems seeing that.

Quote from: Donald Lobo on May 29, 2007, 05:38:06 pm
Not sure why you are having the below permission issues. can u login as drupal admin and see if u get the same behavior (since admin should have permission for everything)

I am an admin user.

-Bradley

Donald Lobo

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Re: After Upgrade, Access Denied to Dashboard
May 30, 2007, 02:20:19 pm

Brad:

lets debug this on IRC. i should be around for the next few hours

lobo
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Capnj

  • Guest
Re: After Upgrade, Access Denied to Dashboard
August 11, 2007, 05:52:03 pm
I have the same problem. Was this ever resolved?
More specifically. Clicking on CiviCrm Home goes to http://{drupal_root}/civicrm/dashboard?reset=1
and it results in "Access Denied" page.

organicathlete

  • Guest
Re: After Upgrade, Access Denied to Dashboard
August 11, 2007, 10:23:15 pm
Hi,
I had to upgrade my Drupal installation to 5.0.  After that (if I remember correctly) everything worked fine.

-Bradley

Capnj

  • Guest
Re: After Upgrade, Access Denied to Dashboard
August 12, 2007, 10:05:50 am
Me too. Seems it's a bug in the Drupal 4.7 implementation in CiviCRM1.8.
Thanks for the tip. I need to do that upgrade of my Drupal anyway!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • After Upgrade, Access Denied to Dashboard

This forum was archived on 2017-11-26.