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Author Topic: troubleshooting error when submitting new member form  (Read 351 times)

holmesg

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troubleshooting error when submitting new member form
February 28, 2014, 09:58:14 am
I am troubleshooting a problem with a new membership form

Upon submission, validation does not fire - well, in some browsers - and you are just taken to the home page.  When this happens, no error is logged in /public_html/media/civicrm/ConfigAndLog or anywhere else that I can find either.

How to troubleshoot this?

Hershel

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Re: troubleshooting error when submitting new member form
March 03, 2014, 07:49:19 am
Enable JS Debugging in whatever browser it is and look for JS errors. Tell us which browser and we can send more specific instructions.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • troubleshooting error when submitting new member form

This forum was archived on 2017-11-26.