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Author Topic: Multiple soft credits double counting in contribution summary  (Read 411 times)

erin.franks

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Multiple soft credits double counting in contribution summary
February 28, 2014, 04:49:12 pm
I've run into an issue when using multiple soft credits that sum to greater than the total contribution amount. What I'd like to do assign a donation to a company, and soft credit two different employees of that company for the full amount each (i.e., the company has a donation of $100, and employee A has a soft credit for $100, and employee B has a soft credit for $100). This all works great. The problem is when viewing the Contribution Summary report, I'm seeing both soft credits added together. For instance, if this was the only donation in the month of February 2014, the total displayed for February in the report would be $200, and the "total donations" would be 2, even though there was only a single donation of $100, just with two soft credits.

I've replicated this issue in both my version (Drupal and 4.4.4) and the Drupal 4.4.5 demo. I know that there is work ongoing with soft credits, so perhaps this is something that is known and will soon be fixed? Or is there a way that I can fiddle with the Contributions Summary report to fix this? I don't see any options for soft credits, other than showing a column for it (which shows up as identical to the regular contributions aggregate column)

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Multiple soft credits double counting in contribution summary

This forum was archived on 2017-11-26.