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Author Topic: Log of Transactions / Status  (Read 425 times)

dtheweather9

  • I post occasionally
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  • Posts: 57
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    • Students for the Exploration and Development of Space, USA
  • CiviCRM version: 4.4.0
  • CMS version: WordPress 3.8.1
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  • PHP version: 5.4.11
Log of Transactions / Status
March 04, 2014, 01:54:45 pm
Sorry this might have been covered before and I couldn't find it in the logs;

We've been using Civicrm for a few months now, and we've ran into a few times where the authorize.net transaction fails (usually AVS), and we can't find any records of anything in civicrm.  Does civicrm report/log whenever it posts to a payment processor?  If so, where and is it possible to build a report for it?

If not, is it possible to do such a thing somehow?

joanne

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  • CiviCRM version: 4.4.16
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Re: Log of Transactions / Status
March 04, 2014, 02:16:46 pm
I can't help with you query, but I can say that it may help others to help you if you update your profile to include your CiviCRM version and your CMS and version.

dtheweather9

  • I post occasionally
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  • Posts: 57
  • Karma: 1
    • Students for the Exploration and Development of Space, USA
  • CiviCRM version: 4.4.0
  • CMS version: WordPress 3.8.1
  • MySQL version: 5.1.56
  • PHP version: 5.4.11
Re: Log of Transactions / Status
March 24, 2014, 06:42:22 am
Following up on this, am I missing something as far as payment processor logging or does it not by default exist without turning on logging for everything?

jaapjansma

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    • CiviCoop
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Re: Log of Transactions / Status
March 24, 2014, 07:16:43 am
I don't know how payment processors work in civicrm. But I would assume that everytime a contribution is created, updated, paid etc... An activity is created with the contact. So probably take a look at the activity tab of the contact and then use that (if there is any on a failed payment) to filter failed payments.
Developer at Edeveloper / CiviCoop
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Log of Transactions / Status

This forum was archived on 2017-11-26.