CiviCRM Community Forums (archive)

I have set up a couple of 'schedule reminders' for upcoming events.  I used a template for the HTML format and also included a plain text format.

I now need to amend the reminders but when I go into them, I am unable to access the plain text format version.  The 'plain-text format' bar is shown but I can't open it.  When I click on the little arrow at the left, nothing happens. I obviously can't issue these reminders when they are inaccurate but I am unable to update them.

Am I missing something?

Thank you