CiviCRM Community Forums (archive)

Hello dear community,

I just installed CiviCRM with WordPress in a shared webspace environment - I hope you can help me with my issue.

Although I followed exactly the same steps as with my local Apache/PHP server it doesn't work the same way. When I click the CiviCRM-Button in the WordPress backend it takes some time till it shows me the following error message:

Warning: curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set in /home/.sites/307/.../web/wp-content/plugins/civicrm/civicrm/CRM/Utils/HttpClient.php on line 192

Then comes a cascade of error message boxes (see attachment!) which shows me that there might be an endless recursion somewhere. In the end PHP stopps the execution because of a memory overflow:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 491520 bytes) in /home/.sites/307/site9505257/web/wp-content/plugins/civicrm/civicrm/packages/Log.php on line 554

To investigate further I installed a plugin to get me all the debug backtrace information. It shows that the error message boxes themselves seem to create a problem on its own (memory overflow) which is solved when using the dedicated debug backtrace plugin, so this is not the main problem.

These are two important error messages:

file_get_contents(http://latest.civicrm.org/stable.php): failed to open stream: HTTP request failed! HTTP/1.0 403 Forbidden

opendir(/home/.sites/307/wp-includes): failed to open dir: Operation not permitted
/home/.sites/307/site9505257/web/wp-content/plugins/civicrm/civicrm/CRM/Utils/System/WordPress.php:447

Also there is the "CURLOPT_FOLLOWLOCATION" warning again.

Here is the full backtrace information: http://pastebin.com/VtxqvgUh just in case.
The strange thing is, there are just warnings, no other errors (event with E_ALL) and execution just stops. What can I do in that case?

Thank you very much in advance!

Dear Hershel, no, unfortunately not. It's a shared environment, so I can't change these variables...

Doesn't CiviCRM work with open_basedir on? Definitively?