CiviCRM Community Forums (archive)

Mail templates can be used for CiviMail and for Contact Activity Mail but CiviMail Required Tokens cause Contact Mail white screen with fatal failure. Removing the code segment below that includes {action.unsubscribeURL}, {action.optOutURL}, {domain.address} resolves the problem.



<td style="margin: 5px auto; padding: 5px; width: 32%;" align="center">
<p style="text-align: center; font-size: 80%;">To stop this newsletter&nbsp; <a href="{action.unsubscribeURL}" target="_blank">Unsubscribe</a></p>
<p style="text-align: center; font-size: 80%;">To block all email&nbsp; <a href="{action.optOutURL}" target="_blank">Opt-Out</a></p>
</td>
<td style="margin: 5px auto; padding: 5px; width: 32%;" align="center">
<p style="text-align: center; font-size: 80%;">This email is from:<br /> <span style="font-size: 80%;">{domain.address} </span></p>
</td>
</tr>




The work around is clear:
1. Don't use these tokens in activity mail where they are not required and probably not desirable.
2. Write different templates for CiviMail and Activity Mail


At some point, it would be good to plug this hole so that even accidental inclusion doesn't cause a failure.





Here is the error log.


Mar 21 19:06:41  [info] $Fatal Error Details = Array
(
    [message] =>
    =>
)




Mar 21 19:06:41  [info] $backTrace = #0 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(322): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Utils/Token.php(1039): CRM_Core_Error::fatal()
#2 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Form/Task/EmailCommon.php(198): CRM_Utils_Token::getTokenDetails((Array:0), (Array:7), FALSE, FALSE)
#3 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Form/Task/Email.php(109): CRM_Contact_Form_Task_EmailCommon::buildQuickForm(Object(CRM_Contact_Form_Task_Email))
#4 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Form.php(370): CRM_Contact_Form_Task_Email->buildQuickForm()
#5 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/QuickForm/Action/Display.php(93): CRM_Core_Form->buildForm()
#6 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Display->perform(Object(CRM_Contact_Form_Task_Email), "display")
#7 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Contact_Form_Task_Email), "display")
#8 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(345): HTML_QuickForm_Page->handle("display")
#9 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Utils/Wrapper.php(117): CRM_Core_Controller->run()
#10 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(297): CRM_Utils_Wrapper->run("CRM_Contact_Form_Task_Email", "Activities", (Array:1))
#11 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(72): CRM_Core_Invoke::runItem((Array:14))
#12 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:4))
#13 /home/ndpnyorg/public_html/wp-content/plugins/civicrm/civicrm.php(466): CRM_Core_Invoke::invoke((Array:4))
#14 [internal function](): CiviCRM_For_WordPress->invoke("")
#15 /home/ndpnyorg/public_html/wp-includes/plugin.php(429): call_user_func_array((Array:2), (Array:1))
#16 /home/ndpnyorg/public_html/wp-admin/admin.php(217): do_action("toplevel_page_CiviCRM")
#17 {main}