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Author Topic: Civimail questions/suggestions: Test Mail, and Pause Process  (Read 1907 times)

petednz

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Civimail questions/suggestions: Test Mail, and Pause Process
April 28, 2008, 09:02:58 pm
Hi - my users feedback is that the instructions at Step 4 are not clear. Ie if you set it to send a Test email, and hit NEXT it is not clear that hitting NEXT causes the test mail to be sent. And that Step 5 makes no reference to whether it has been sent or not, and therefore leaves them uncertain as to whether they need to use Step 5 to send the Test email.
Suggestion: change name of button from NEXT to NEXT OR SEND TEST (given it has to make sense to people who are and are not sending test message.)

Also there is the question of what they do if part way through setting up an email they have to PAUSE the process. Do they just hit CANCEL and then pick up from where they left off by hitting 'Re-use' for the email they had started (since there doesn't seem to be an option to continue a paused emailing).
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Dave Greenberg

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Re: Civimail questions/suggestions: Test Mail, and Pause Process
April 29, 2008, 05:28:34 pm
Peter - Thx for the feedback about the "Send Test" interface. We discussed it here and it seems like the best approach is to create a separate "Send Test Mailing" button on that form - which sends the test out, gives a status "Test mailing has been sent." and stays on that page. I've entered an issue for that here:

http://issues.civicrm.org/jira/browse/CRM-3050

Also - giving users the ability to save a mailing and finish it later has come up several times recently (and fortunately it's a fairly easy change). I've entered an issue for this here:

http://issues.civicrm.org/jira/browse/CRM-3049

If you have further suggestions on these "specifications", please add comments to those issues.
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petednz

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Re: Civimail questions/suggestions: Test Mail, and Pause Process
April 29, 2008, 05:37:01 pm
Quote from: Dave Greenberg on April 29, 2008, 05:28:34 pm
We discussed it here and it seems like the best approach is to create a separate "Send Test Mailing" button on that form - which sends the test out, gives a status "Test mailing has been sent." and stays on that page.
That sounds like an even better solution. Thanks

Quote
Also - giving users the ability to save a mailing and finish it later has come up several times recently (and fortunately it's a fairly easy change). I've entered an issue for this here:

http://issues.civicrm.org/jira/browse/CRM-3049
Great.

Also note Chris' comments at http://forum.civicrm.org/index.php/topic,3230.msg14187.html
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Dennis Gray

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Re: Civimail questions/suggestions: Test Mail, and Pause Process
May 31, 2008, 02:30:47 pm
I've noticed that some of our users try to put multiple names in the "Send to this address" box on the test mailing screen. Apparently this is not allowed because the test mailing fails, albeit silently. I couldn't see anything in the logs anywhere either.

pankaj

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Re: Civimail questions/suggestions: Test Mail, and Pause Process
June 03, 2008, 11:19:02 pm
For 2.1 we will fix 'Send to This Address' to accept only one email address.
For 2.2 I've filed an issue http://issues.civicrm.org/jira/browse/CRM-3181.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Civimail questions/suggestions: Test Mail, and Pause Process

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