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Author Topic: Click through Tracking just stopped working...  (Read 404 times)

globeseek

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Click through Tracking just stopped working...
April 01, 2014, 02:55:08 pm
Have had it going for a year ..
click on a link in email and you get taken to the redirect URL and white screen --
any thoughts of were to look

Civi 4.4.4 Joomla 2.5.19 all of them updated weeks ago (ie no changes in any configuration)

Thanks

Eileen

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Re: Click through Tracking just stopped working...
April 01, 2014, 03:08:38 pm
There should be a CiviCRM error log in the ConfigAndLog directory - which is in the same folder as templates_c (path to templates_c is defined in civicrm.settings.php).

You should also have an apache error log - also if you can replicate it temporarily adding

ini_set('display_errors', 'On');

so your civicrm.settings.php might cause the error to display on screen
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

globeseek

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Re: Click through Tracking just stopped working...
April 01, 2014, 05:41:15 pm
Thank you ...

did a compare to the site a week ago -- accidentally moved  civicrm.config.php  from administrator/components/com_civicrm/civicrm/ to administrator/components/com_civicrm/

that will ruin your day (well at least an hour of it...)

:-)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Click through Tracking just stopped working...

This forum was archived on 2017-11-26.