CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviMail notes (from further testing)
Pages: [1]

Author Topic: CiviMail notes (from further testing)  (Read 2400 times)

Chris Burgess

  • Ask me questions
  • ****
  • Posts: 675
  • Karma: 59
CiviMail notes (from further testing)
April 29, 2008, 03:03:08 pm
Some more notes on CiviMail ...

1. On the final screen, it would be nice to see a confirmation of the target email list and email subject. Just so I feel completely secure that I'm not hitting the wrong group!
2. It would also be SUPER to have help links for the contact and action tokens when composing the email content.
3. GMail seems to ignore the VERP reply-to, and send directly to the From address instead if the user hits "Reply".
4. On the final screen (step 5 of civimail), the "schedule" selector is missing the HH field. SVN r14138 - see attached.

We've been testing it lots over the last few days, it's behaving very nicely thankyou!
@xurizaemon ● www.fuzion.co.nz

Chris Burgess

  • Ask me questions
  • ****
  • Posts: 675
  • Karma: 59
Re: CiviMail notes (from further testing)
April 29, 2008, 03:08:37 pm
And ... (queue monologue theme music)

Just about every one of our test user group has reported the VERP email addresses for reply to as looking strange. I love the idea of VERP (we spend a lot of time on Mailman chasing confused/redirected unsubscribes) but I wonder how we can make it less confusticating for the end recipient too.

Think Lobo mentioned shorter VERP strings at Melbourne Bootcamp, which would probably help a lot. Just had a Yahoo! user report that her "To" field grew a scrollbar when she hit reply to my last mailing :)
@xurizaemon ● www.fuzion.co.nz

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: CiviMail notes (from further testing)
April 29, 2008, 07:15:10 pm
Quote from: xurizaemon on April 29, 2008, 03:03:08 pm
1. On the final screen, it would be nice to see a confirmation of the target email list and email subject. Just so I feel completely secure that I'm not hitting the wrong group!
This seems reasonable, but needs some more thinking / spec'ing out since there may be one or many target recipient criteria (Include: Group A, Group C; Exclude: Group D; Exclude Recipients of Mailing 3; etc.). Note that we do show the calculated # of target recipients in the upper right.

Quote
2. It would also be SUPER to have help links for the contact and action tokens when composing the email content.
Yeah. For 2.1 we've added a select / insert widget which puts the token into your message at the current cursor position. We'll have a trunk sandbox up shortly so folks can check this out.

Quote
3. GMail seems to ignore the VERP reply-to, and send directly to the From address instead if the user hits "Reply".
(no idea on this ....)

Quote
4. On the final screen (step 5 of civimail), the "schedule" selector is missing the HH field. SVN r14138 - see attached.
Chris - this (mis)behavior is likely related to how your Advanced Date Settings are configured. I noticed the demo had the same issue - and it looks like somone had changed the format for the "Mailing" date from the default value: Y M d h i A ... to Y M d H i

If think there is a bug in the date quickform element where it's not handling some formats properly. So assuming you've deliberately changed this setting, I think you (or us in 2.x) will need to figure out the fix for that OR go back to using the default 12 hour clock + am/pm.

These values are edited here (Global Settings >> Date Settings >> Advanced):
http://drupal.demo.civicrm.org/civicrm/admin/setting/preferences/date?reset=1&action=browse
Protect your investment in CiviCRM by  becoming a Member!

Matt2000

  • I post frequently
  • ***
  • Posts: 288
  • Karma: 27
    • http://www.ninjitsuweb.com
Re: CiviMail notes (from further testing)
April 30, 2008, 12:03:13 am
I've also seen #4 issue on several clients upgraded sites where I am quite confident that the date format was not deliberately changed.
Drupal/CiviCRM micro-blogging http://twitter.com/matt2000

Ninjitsu Web Development http://www.NinjitsuWeb.com/

Chris Burgess

  • Ask me questions
  • ****
  • Posts: 675
  • Karma: 59
Re: CiviMail notes (from further testing)
April 30, 2008, 03:41:34 pm
I changed the setting as suggested, although (as for Matt above) I am quite confident that no-one has deliberately changed the date settings here. Suspect it's happened when upgrading from 1.9 to 2.0, from Matt's report? (Ours is also a 1.9 => 2.0 upgraded site.)

With the settings change, I get the AM/PM selector, but I still don't get the hours selector. (Note that it's the same on Demo.) It's right there ... doh!

I've opened an issue on this: http://issues.civicrm.org/jira/browse/CRM-3069
« Last Edit: April 30, 2008, 03:48:18 pm by xurizaemon »
@xurizaemon ● www.fuzion.co.nz

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: CiviMail notes (from further testing)
April 30, 2008, 04:43:46 pm
Aargh :-(

Chris - thx for pushing on this. I had checked the install defaults and they were correct. However after your latest comment I checked the values in the upgrade script and they were incorrect. I updated the jira issue: http://issues.civicrm.org/jira/browse/CRM-3069 and we'll fix it shortly.

To patch the upgrade script modify line 354 in CRM/Upgrade/TwoZero/sql/others.mysql
Code: [Select]
// current
(@domain_id, 'mailing', 'Date and time. Used for scheduling mailings.', 0, 1, 15, 'Y M d H i'),

// fix
(@domain_id, 'mailing', 'Date and time. Used for scheduling mailings.', 0, 1, 15, 'Y M d h i A'),

For upgraded sites, use Admin CiviCRM >> Global Settings >> Date Settings >> Advanced to edit the 'mailing' date format.
Protect your investment in CiviCRM by  becoming a Member!

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviMail notes (from further testing)

This forum was archived on 2017-11-26.