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Author Topic: Wordpress-Civicrm Renewal reminders not working.  (Read 555 times)

LenInkster

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Wordpress-Civicrm Renewal reminders not working.
April 10, 2014, 06:08:07 am
We have Wordpress (3.8) CiviCRM 4.4 configured and working well.  Renewal reminders are configured but not sending.  On attempting to run the API manually from the command line we get an error message

#   php ./cli.php -e process_membership -a get -u validuser -p validpassword --output

API (process_membership,get) does not exist (join the API team and implement it!

Also tried to run deprecated PHP which fails too.

The documentation is a bit light on the Wordpress examples, so I might be missing something here, or is there a problem with CivCRM under Wordpress?

benmoreassynt

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  • CiviCRM version: 4.4.4
  • CMS version: Joomla 2.5.19/Wordpress 3.8
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  • PHP version: 5.3.10
Re: Wordpress-Civicrm Renewal reminders not working.
April 10, 2014, 09:06:15 am
I'm not as expert as others on this forum, but I think your cli api call is wrong. However that may be unrelated to why the messages are not going out.

I believe the correct syntax for sending reminders from command line is: (not testing, for probably obvious reasons)

Code: [Select]
php bin/cli.php -s yourdomain.com -u user -p password -e Job -a send_reminder
However the way I'd check for errors in the cron the system is *actually using* is to go to Administer/System Settings/Scheduled Jobs, then click on "More" by the entry for "Scheduled reminders sender" and select 'Execute now'.

Once completed, then click 'View Job Log' and see what the logs say.

You should also probably check those logs before you run it manually, so see if your cron has actually been running the job. If there are no logs, it has not been running, and there's your problem.

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  • Wordpress-Civicrm Renewal reminders not working.

This forum was archived on 2017-11-26.