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Author Topic: Unable to refer to CiviCRM Extensions Directory  (Read 902 times)

Dennis Gray

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Unable to refer to CiviCRM Extensions Directory
April 12, 2014, 07:50:24 pm
CiviCRM: 4.3.4
Wordpress: 3.8.2

I want to be able to use the MailChimp integration extension and created an extension directory at:

<docroot>/wp-content/plugins/files/civicrm/custom_ext

When I specify the location in the Settings - Upload Directories, I keep getting this message:

'CiviCRM Extensions Directory' directory does not exist '

All my other directories are in that path and I can save them but not the Extensions Directory

« Last Edit: April 12, 2014, 08:44:57 pm by Dennis Gray »

Hershel

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Re: Unable to refer to CiviCRM Extensions Directory
April 13, 2014, 04:46:57 am
Sounds odd. Can you upgrade CiviCRM?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Dennis Gray

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Re: Unable to refer to CiviCRM Extensions Directory
April 13, 2014, 09:54:45 pm
That will happen soon but wasn't planning on doing it this week. The need for MailChimp integration is pretty crucial so I was hoping this would work with the current release.

Is there anything else I could do to try to troubleshoot it?

Erik Hommel

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Re: Unable to refer to CiviCRM Extensions Directory
April 14, 2014, 12:26:27 am
Did you check the authorisation of the extensions folder? Just a quick shot....
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Dennis Gray

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Re: Unable to refer to CiviCRM Extensions Directory
April 14, 2014, 12:45:43 am
Yes. Mode is 777 for the moment.

Erik Hommel

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Re: Unable to refer to CiviCRM Extensions Directory
April 14, 2014, 01:06:45 am
Worth the shot :-( Sorry to say that it beats me....I would probably try to debug at this point to find out what the problem is. I can not see an open issue for the error on the issue tracker either
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

Hershel

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Re: Unable to refer to CiviCRM Extensions Directory
April 14, 2014, 02:49:09 am
Try another directory. Try a relative reference instead of absolute.

Just ideas to try to play with it. Maybe something will work or will show you what the issue is.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Unable to refer to CiviCRM Extensions Directory

This forum was archived on 2017-11-26.