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  • Schedule Reminders in 4.4 not working
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Author Topic: Schedule Reminders in 4.4 not working  (Read 761 times)

firestruck

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Schedule Reminders in 4.4 not working
April 15, 2014, 03:34:57 am
Hi there, i follow the documentation , and look in the forum for a solution, but my Schedule Reminders for membership or Schedule Emails dont work, there is no error, when i execute in Schedule Jobs, and it send the emails, but its not automatic.Please help!Thanks in advance!

jaapjansma

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    • CiviCoop
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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 05:23:18 am
Have you setup CiviMail? And have you enabled the cron jobs for scheduled reminders and for civi mail?
Developer at Edeveloper / CiviCoop

firestruck

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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 05:40:16 am
Hi, yes i have civimail configured  and schedule jobs for civimail and Send Scheduled Reminders  enabled. I dont understand why its not working...Thanks

jaapjansma

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    • CiviCoop
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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 06:15:03 am
What is the setup of your scheduled reminder? The date for the schedule reminder is relative to the date of the activity it is referring to. So e.g. if my activity is on 4th of april and I have a schedule reminder 7 days after completion, it doesn't matter when I set the activity to complete, it is run on the 11th of april when the status of the activity is completed.
Developer at Edeveloper / CiviCoop

firestruck

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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 07:03:16 am
I´m using for membership renew reminder, not activity, the setup is:
Menbership ends tomorow 12:AM, and schedule reminder is triggered to start 24H before membership end date, and repeat every hour till one hour of the end date, what i´m missing?

firestruck

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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 01:40:18 pm
The Cron do the job(schedule jobs), but only when i  execute manually, i made a script in the server  but dont work !! It gives me this error:

Code: [Select]
Warning: require_once(civicrm.config.php): failed to open stream: No such file or directory in /home/tiac/webapps/civicrm_final/wp-content/plugins/civicrm/civicrm/bin/cli.class.php on line 202

Fatal error: require_once(): Failed opening required 'civicrm.config.php' (include_path='.:/usr/local/lib/php') in /home/tiac/webapps/civicrm_final/wp-content/plugins/civicrm/civicrm/bin/cli.class.php on line 202

Whats the problem? And why even the cron don´t start normaly without to have to make a script?Thanks.

jaapjansma

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    • CiviCoop
  • CiviCRM version: 4.4.2
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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 01:43:07 pm
It looks like you don't have cron set up correctly. Take a look at http://wiki.civicrm.org/confluence/display/CRMDOC/Managing+Scheduled+Jobs
Developer at Edeveloper / CiviCoop

firestruck

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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 02:01:51 pm
Already been there all day, same errors, and wget gives me this error.

Code: [Select]
Warning: in_array() expects parameter 2 to be array, null given in /home/tiac/webapps/civicrm_final/wp-includes/kses.php on line 1149

jaapjansma

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    • CiviCoop
  • CiviCRM version: 4.4.2
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Re: Schedule Reminders in 4.4 not working
April 15, 2014, 02:04:18 pm
I am not sure if I can help you any further as this seems to be a word press warning/error. And I have no experience with civicrm and wordpress
Developer at Edeveloper / CiviCoop

firestruck

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Re: Schedule Reminders in 4.4 not working
April 16, 2014, 01:23:49 am
Hi jaapjansma, and thanks for the support, i have solved the warning, schedule emails now working, i have implemented cron jobs directily on my host server(webfaction), so the jobs are running , but schedule reminders for renew memnership , still dont work, i have a member that is menbership will end today, and i have configured the Schedule reminder to send notification email 24h before
the end date and repeat every hour till the finish date, but nothing its send, the status for this member is current(i dont know if its the correct for sending reminders) and in the cron job i use send_reminder.
Can you please give me some help?
Thanks in advance.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Schedule Reminders in 4.4 not working

This forum was archived on 2017-11-26.